Parts Specialist

1 week ago

Taipei City, Taiwan Porsche Taiwan Motors Ltd. Full time NT$104,000 - NT$130,878 per year

The Parts Specialist is responsible for managing parts logistics, dealer support, and system operations at Porsche Taiwan. This is a contractor role, focusing on handling dealer requests, overseeing parts delivery, maintaining the ordering system, and ensuring service quality.

Job Description:

Support Dealer Network


• Take responsibility for the Parts hotline


• Handle dealer Parts request and provide suitable solution


• Handle Parts ordering and cancellation


• Handle Parts claim and return


• Handle dealer with the Parts technical request

Parts Business Operation Support


• Manage and Monitor Parts outbound delivery activity


• Handle and monitor local Parts ordering and delivery


• Handle and monitor internal consumption


• Make payment and relevant reports


• Maintain strong cross-functional support including campaign management, internal logistics request

Manage Parts Ordering System


• Maintain system data and coordinate with PAG support team to solve Parts ordering and logistic system issue (SAP SD Module and Dealer Frontend order system)


• Support and work with PAG on new Parts logistic system project

Ensure the high standard of Customer Care


• Monitor Dealers' feedback to improving service quality


• Prepare Parts information publishing at PTW communication platform (PPN)


• Maintain active communication with PAG to resolve customer issue

Assist Parts Manager in general


• Support with Parts related plan and process optimization


• Support yearly warehouse inventory stock-taking with external auditor


• Support monthly meetings, including department meeting, logistics meeting, and Parts meeting

Requirements:


• Fluent English and Traditional Chinese/ Mandarin


• At least 2 years working experience in logistics, Inventory and Warehousing, Parts Market Support or similar in the auto-motive industry, and SAP.


• Soft Skill Qualification: analytical, presentation and problem-solving skills


• Bachelor's degree in in Engineering, Business Administration, Logistic or related degree


• Sufficient knowledge of Porsche Brand, Product and System


• Proficient in Microsoft Office.

Qualifications:


• High levels of Integrity and Compliance, Proactive attitude, high level of decisiveness, high degree of self-motivation, strong ability to drive implementation and innovative

Please note that this is a
1-year Contractor position

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