Sales Assistant
7 days ago
公司介紹
LuxCreo是個性化齒科醫療器械解決方案的領導者。我們致力於創新突破、追求產品卓越、成就客戶價值。通過提供完全整合的解決方案——包括雲端互聯3D印表機、支援人工智慧的列印軟體及先進材料,LuxCreo正賦能醫生實現當日完成定制化治療,從而改善患者笑容、提升健康水準。LuxCreo是一家私人控股企業,其北美總部位於芝加哥大都會區。
崗位職責
1. 技術培訓與軟體支援
1) 組織並實施數位化排牙治療軟體的客戶培訓,包括操作演示、病例管理、資料分析等功能教學,制定分階段培訓計畫(基礎操作→高級功能→臨床實操)。
2) 收集客戶使用回饋,與技術團隊協作優化培訓內容,提升軟體與設備(如種植機、牙科綜合治療台)的適配性。
2. 客戶信任與關係管理
1) 通過案例展示(如成功矯治案例、設備穩定性資料)及智慧化設備演示,增強客戶對產品性能的信心。
2) 定期提供設備使用效率報告(如治療耗時、耗材消耗分析),協助客戶優化運營策略,提升售後服務價值。
3. 銷售全流程支援
1) 協助銷售團隊完成設備演示,重點講解軟硬體協同優勢(如數位化模型與治療機聯動)。
2) 管理客戶訂單及交付進度,協調安裝與售後支援,確保無縫銜接服務體驗。
3) 處理客戶投訴時,結合設備日誌資料快速定位問題,提升解決效率810。
4. 資料管理與市場分析
1) 統計銷售資料(月度/季度/年度訂單量、區域銷售趨勢),編制分析報告以支持決策。
收集競品動態及客戶需求,提供市場策略優化建議。
任職要求
教育背景:大專及以上學歷,醫學、護理、市場行銷或相關專業優先,具備口腔臨床或器械操作經驗者更佳。
技能要求:
1) 熟練使用Office辦公軟體及CRM系統,掌握3D排牙軟體操作者優先。
2) 優秀的溝通能力與客戶服務意識,能獨立完成培訓授課及技術答疑。
經驗要求:1~2年經驗,有醫療器械銷售或技術支援經驗,熟悉齒科診療流程及設備特性的優先考慮;也歡迎有志於在銷售領域發展並樂於挑戰自我的大學畢業生應徵。
核心素質:抗壓能力強,具備資料敏感度與市場洞察力,能適應高頻出差及跨部門協作。
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