Client Manager

1 month ago

Taipei, Taiwan NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldâs most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Your career here is about believing in yourself, and taking on great opportunities and new challenges.Itâs about growing your skills and expertise in your current role and preparing yourself for the future.  Thatâs why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The Go-to-Market (GTM) Manager usually operates in a small country environment and takes guidance from the Leadership Team, globally and particularly within region.
The primary objective of this position is to collaborate with the relevant internal stakeholders to ensure the country achievement of client-led, business value solutions. They will take responsibility for creating business value for clients through our portfolio and the successful execution of the strategy within their specific country.

What you'll be doing

Key Roles and Responsibilities:

  • Work closely with a variety of internal stakeholders to implement and execute the strategy in the country.
  • Review process efficiency and manage operations to ensure the achievement of go-to-market goals.
  • Align function specific key performance indicator (KPI) metrics and reporting within their country and group project management bodies.
  • Participate directly in solution development and go-to-market activities and will ensure functional integration within the country.
  • Responsible for the tactical activities required for product growth and management within the assigned area of responsibility.
  • Conduct regular business reviews to ensure compliance and governance in relation to contracted agreements with partners and alliances.
  • Hold technology and design responsibility for assigned sales support engagements.
  • Manage presales opportunities and implementation of the identified projects.
  • Assist with the development and manage the implementation of local policies and procedures and operating plans that will enable the achievement of the overall GTM strategy.
  • Assume the role of âgo-to-marketâ lead for the country and align sales with key opportunities.
  • Directly support strategic deals and client engagement practices and mentor local teams, accordingly, providing subject matter expertise on RFPs/RFIs.
  • Support the group marketing and demand generation activities through provision of advice to the country teams.
  • Manage a team of individual contributors and ensure performance goals are constantly reviewed and achieved.


Knowledge, Skills and Attributes:

  • Broad knowledge of the business and products
  • Good understanding of sales analytics, sales practices and principles
  • Ability to work in a cross-functional environment with tight timelines
  • Good organisational skills, attention to detail
  • Demonstrate open and candid communication
  • Initiative to ensure goals are achieved
  • Demonstrates resourcefulness in getting things accomplished
  • Ability to use judgement to make decisions about work process and apply improvements
  • Ability to present complex topics to technical and non-technical audiences
  • Strategic thinking and business acumen
  • Solid interpersonal skills and ability to interact with a variety of internal and external stakeholders at a senior level


Academic Qualifications and Certifications:

  • Relevant Bachelorâs degree
  • Relevant certifications


Required Experience:

  • Advanced experience in a pre-sales/sales role
  • Advanced experience managing and leading a team of technical and non-technical individuals
  • Advanced experience in a technical role
  • Advanced experience in proposal writing

Skills Summary

Managing Sales Teams, Planning Operations, Pricing Strategies, Revenue Models, Value Propositions

What will make you a good fit for the role?

Workplace type:


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer â where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology â backed with a 150-year heritage of using technology for good. With 40% of the worldâs internet traffic running on our network and where Emoji were first invented, you can be proud of the groupâs many new âfirstsâ.

  • Making a difference â by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self â in a progressive âConnected Workingâ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career â with a personal and professional development plan and access to the broadest learning offerings in the industry.

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