MNC - Sales/Business Manager - IoT Products

2 weeks ago


Taipei, Taiwan Fyte Full time

Job Description:

  • • Cultivate robust partnerships with existing clients, comprehending their business requirements and delivering suitable solutions.
  • • Monitor clients' usage and performance to ensure optimal utilization of IoT Products' functionality and services, including Surveillance and IoT Cameras.
  • • Provide high-quality customer service and support by assisting clients in troubleshooting issues and addressing inquiries promptly.
  • • Conduct periodic business review meetings with clients, assess customer satisfaction levels, and offer recommendations for continuous improvement.
  • • Collaborate with factory and CM/OEM/ODM partners to ensure seamless coordination.
  • • Work closely with internal teams, such as business development, product managers, and technical teams, to ensure successful project delivery that aligns with customer requirements.
  • • Track and report sales targets regularly, incorporating customer feedback into performance assessments.
  • • Stay abreast of market trends and competitor activities, offering market insights and formulating relevant sales strategies.
  • • Gather customer requirements and feedback, providing valuable suggestions for enhancing products and services to internal teams.
  • • Maintain an up-to-date understanding of industry knowledge, keeping abreast of product services and technical insights.

Requirement:

  • • Preferably possess relevant industry or product sales and customer management experience, with a strong understanding of IoT and SmartHome within the Brand or OEM/ODM business.
  • • Exhibit excellent communication and negotiation skills, establishing and nurturing positive relationships with clients while achieving consensus.
  • • Demonstrate strong problem-solving and decision-making skills, addressing and resolving customer issues promptly.
  • • Display exceptional project management and organizational skills, managing multiple clients and tasks simultaneously.
  • • Business Travel is requested.

  • • Fluent in English and Chinese


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