Global KAM

An exceptional opportunity has arisen for a Global Key Account Manager to join a world-leading organisation in Taipei, renowned for its commitment to excellence and innovation within the industrial automation sector. This role is designed for individuals who thrive on building meaningful relationships with high-value customers, guiding them from initial engagement through to becoming preferred partners.

What You'll Do
As a Global Key Account Manager based in Taipei, you will play an instrumental role in nurturing relationships with some of the most influential customers in the industrial automation sector. Your day-to-day responsibilities will involve engaging with senior stakeholders to understand their unique challenges, crafting bespoke account strategies that drive value for both parties, and leading multidisciplinary teams to deliver outstanding results. You will be responsible for identifying new business opportunities, managing complex projects from inception through completion, and ensuring that every interaction strengthens the partnership. Success in this role requires a proactive approach to problem-solving, meticulous planning of sales activities, and a genuine passion for exceeding customer expectations. By fostering collaboration across international teams and continuously seeking ways to innovate within customer processes, you will help position the organisation as the preferred automation partner on a global scale.

• Develop deep understanding of key decision makers, their processes, and requirements to build trust and influence at senior management levels within designated accounts.
• Create detailed mid-range account strategies in close alignment with customers, ensuring mutual agreement on objectives and deliverables.
• Build, manage, and motivate cross-functional account and project teams, including operational oversight of specialists engaged in complex customer projects.
• Identify deviations in major KPIs and implement corrective measures to ensure targets are consistently met or exceeded.
• Establish and maintain multi-level management contacts between the organisation and key accounts to foster long-term partnerships.
• Drive positive changes in customer processes such as supply chain optimisation and product integration by leveraging advanced automation solutions.
• Collaborate internationally with colleagues to share best practices, align strategies, and achieve collective sales goals across regions.
• Achieve critical development milestones with assigned customers by delivering tailored solutions that address their evolving needs.
• Ensure high levels of customer satisfaction by proactively addressing concerns, providing expert guidance, and maintaining open communication channels.
• Plan and execute activities necessary to achieve ambitious sales objectives while balancing profitability targets.

What You Bring
To excel as a Global Key Account Manager, you will bring a wealth of experience from previous roles in sales management within the industrial automation landscape. Your background should reflect not only technical expertise but also an innate ability to connect with people—whether it's guiding internal teams or engaging external stakeholders. Your educational foundation equips you with analytical thinking skills while your hands-on experience ensures you can navigate complex negotiations with confidence. A track record of successfully implementing strategic initiatives demonstrates your commitment to achieving shared outcomes. Your fluency in English enables seamless communication across borders while your digital proficiency supports efficient workflow management. Above all else, your collaborative spirit fosters an environment where everyone feels empowered to contribute towards common goals.

• Bachelor's degree or equivalent qualification in engineering, business administration or related field is required for this position.
• A minimum of 5-7 years' experience in sales roles within industrial automation or related sectors is essential for success.
• At least 2-4 years' proven management experience leading teams or projects in a similar capacity is highly desirable.
• Demonstrated ability to develop strategic account plans that align with both customer needs and organisational objectives is crucial.
• Exceptional interpersonal skills with a talent for building rapport at all levels of an organisation are vital for effective relationship management.
• Comprehensive technical knowledge of fluid power systems, electronics, electromechanical engineering or industrial automation is expected.
• Strong understanding of market trends within relevant industry segments; semiconductor industry experience would be advantageous but not mandatory.
• Excellent English language proficiency (spoken and written) is necessary due to the international scope of the role.
• Advanced computer literacy including familiarity with CRM systems, data analysis tools, and presentation software is important for daily operations.
• Experience managing without direct authority by guiding cross-functional teams towards shared goals demonstrates valuable leadership qualities.

What Sets This Company Apart
This organisation stands out as a global leader in industrial automation thanks to its unwavering dedication to quality, innovation, and employee well-being. With decades of expertise serving diverse industries worldwide, it has cultivated an inclusive culture where knowledge-sharing is encouraged at every level. Employees benefit from flexible working arrangements that promote work-life balance alongside generous training opportunities designed to support ongoing professional growth. The company's commitment to sustainability extends beyond products into everyday operations—ensuring that every team member feels proud to contribute towards meaningful progress. Here you'll find yourself surrounded by supportive colleagues who value collaboration over competition; together you'll shape solutions that have lasting impact on customers around the globe.

What's Next
If you are ready to take your career to new heights by joining an internationally respected team dedicated to excellence in industrial automation, this is your moment

Apply today by clicking on the link provided—your next great opportunity awaits.