Senior / Business Development Manager

Our Journey ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
We are looking for a strong, commercially driven Business Development Manager to lead the expansion of ShopBack's E-Receipt O2O solution in Taiwan. This role focuses on identifying key F&B, Retail, Lifestyle, and FMCG partners and driving adoption of E-Receipt as a core performance channel for offline conversions.
You will play a pivotal role in shaping Taiwan's offline growth strategy — partnering with merchants, educating the market, and building a scalable O2O revenue engine. Your Adventure Ahead

• Identify, pitch, and close strategic merchant partners (F&B, Retail, FMCG, Lifestyle, Services) to adopt ShopBack's E-Receipt solution.
• Develop market insights, map merchant pain points, and package E-Receipt as a clear performance solution.
• Own full sales cycle: sourcing, pitching, negotiation, contract, onboarding handover.
• Build and maintain strong C-level/decision-maker relationships.
• Work closely with AM and Operations teams to ensure merchants achieve measurable O2O performance uplift.
• Support E-Receipt onboarding flow: merchant education, activation, and optimization of performance.
• Review data reports with merchants and translate insights into actions to drive higher ROAS and GMV.
• Partner with Product, Marketing, Finance, and Data teams to enhance E-Receipt features and refine O2O value propositions.
• Represent Taiwan's merchant needs and provide feedback loops to improve long-term product adoption.

Essentials to Succeed

• 3+ years of experience in Business Development or Partnership Development roles, with a track record of successfully growing and managing long-term partnerships.
• Experience in BD/Sales from F&B / FMCG / Retail / O2O / Agency sectors preferred.
• Analytical mindset and commercial acumen to leverage data and market insights to drive partnership strategies and decision-making.
• Excellent presentation and communication skills, with the ability to effectively convey complex concepts and insights to clients.
• Strong strategic thinking and ability to take ownership of partnership initiatives, demonstrating a proactive and results-driven approach.
• Zero-to-one mindset.
• Collaborative team player with the ability to work cross-functionally and build strong relationships with internal teams and external partners.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proficient in both Chinese and English, as this role will work extensively with our counterparts based in other markets. 
• Online commerce and media agency experience is a plus but not required.

ShopBackers' DNA Grit - We tackle all challenges head-on, working together to solve problems and achieve success. Hunger - We value hard work, and having relentless drive. Speed - We move fast and have a bias for action, all to deliver maximum impact. Impact - We focus on results, always aiming for the best possible outcomes and timelines. Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers Career progression paths and opportunities to take on greater challenges that help you realise your ambitions. Be part of a winning team on a journey to global scale. Competitive compensation based on your performance. Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day. Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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