Job Opportunities Cartier_ Boutique Manager 店經理
1 day ago
MAIN PURPOSE
Lead the boutique team to achieve the qualitative and quantitative objectives
Provide the strategic action plans to develop the business
KEY RESPONSIBILITIE
Sales:
• To achieve or surpass monthly and yearly sales targets
• To achieve brand's focus KPI
• To achieve overall gross margin targets
Management:
• To train the boutique staff,
• To ensure proper attire, grooming and behavior in line with the brand's guidelines,
• To ensure the boutique is maintained in perfect condition
Customer Relations Management:
• To treat the customer according to brand's standards
• To build a strong customer relationship and loyalty
• To acquire a relevant customer database, convert into sales transaction and retain the customer for future transactions.
After Sale Service:
• To implement brand's service strategy
• To handle all customer's enquiries and complaints
Stock Management / Products:
• To ensure adequate and complete assortments at the boutique
• To propose product ideas to management
• To negotiate special products with customers and follow-up with management
Promotion:
• To propose and initiate promotional activities
• To work with CRM & Marketing on preparation and implementation of promotional activities.
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