Assistant People Operation Manager

1 day ago

Taipei City, Taiwan HEINEKEN Taiwan Full time NT$60,000 - NT$120,000 per year
  • Department: People (Human Resource)
  • Location: HEINEKEN Taiwan HQ
  • Reports to People Director

Job Descriptions

薪酬與福利 (Compensation & Benefits)

  • Lead annual compensation and benefits planning, including salary review, manpower budgeting, global benefits implementation, incentive program design, and policy localization (e.g., fair pay, change management). 主導年度薪酬與福利規劃,包括薪資檢視、年度人力預算規劃、全球福利標準落地、獎勵方案設計及政策在地化(如公平薪酬、變革管理)。
  • Collaborate with the APAC Reward team on salary surveys and market adjustment planning to ensure fairness and equal pay principles. 與APAC Reward團隊合作,進行薪資調查與市場調整規劃,確保符合公平與同酬原則。
  • Manage performance appraisal and talent review processes (Calibration, People Review) to identify key talents. 管理績效考核與人才盤點流程(Calibration, People Review),協助識別關鍵人才。
  • Handle international assignment processes to ensure smooth mobility and expatriation 處理跨國調派流程,確保人員調動與派駐順暢。
  • Ensure accurate payroll, bonus, and employee benefits/insurance disbursement in compliance with legal requirements, including internal and external audits. 確保薪資、獎金及員工福利/保險正確發放並符合法規,並完成內外部稽核。
  • Maintain regular communication with labor authorities to ensure compliance with local regulations. 定期與勞動主管機關聯繫,確保政策符合法令規範。
  • Oversee salary cycles, reward policies, and grading systems to align with industry and market trends. 維護薪資循環、薪酬獎勵辦法、與職級制度管理,確保符合產業及市場現況並與時俱進。
  • Manage employee compensation and benefits platforms and vendors (health checks, group insurance, flexible benefits, pension scheme calculations). 員工薪酬福利窗口平台及供應商管理(健檢、團體保險、彈性福利、勞退舊制退休金估算)。

HR Operations & Employee Lifecycle 人資營運與人事週期

  • Provide HR Helpdesk services, answering employee queries and handling daily admin tasks. 提供 HR Helpdesk 服務,回應員工人事疑問與日常行政。
  • Manage full employee lifecycle on HR systerm: Onboarding, Transfer, Offboarding. 管理系統面員工週期:入職、調動、離職。
  • Develop, review, and update HR policies and processes to comply with legal changes (e.g., work rules, pay/bonus systems). 制定、審視與更新 HR 政策與流程,確保符合法令修訂。
  • Control annual headcount and manpower costs vs. budget. 年度預算與人力成本控管。
  • Ensure HR processes comply with internal policies and external regulations (with P&CI). 確保 HR 流程符合法規與內部規範,維持合規與穩定。
  • Manage annual employee health check programs. 負責年度員工健康檢查。

HRIS & Analytics 人資系統與數據分析

  • Maintain employee data in HRIS with accuracy; support reporting needs. 維護 HRIS員工數據正確性,並支援報表需求。
  • Ensure data consistency across systems (HRIS, Payroll, Finance). 確保跨系統資料一致性(HRIS, 薪資、財務)。
  • Design and manager standardized HR reports with key metrics (turnover, labor cost ratio, productivity, headcount, recruitment data). 管理並設計標準化人資報表,提供離職率、用人成本率、人均產值、員額、招募數據等。
  • Drive HR process automation and system optimization (e.g., self-service, automated reports). 推動 HR 流程自動化與系統優化(如自助平台、自動報表)。
  • Support global HR system/process implementation and localization. 支援全球 HR 流程/系統導入與在地化。
  • Submit and analyze external salary survey data. 負責薪酬調查數據提交與分析。

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