Planner/Sr. Planner

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building. 

Job Title: Planner/Sr. Planner
Location: Taipei, Taiwan
Workplace Type: On-site

JOB SUMMARY
The Planner plays a critical role in optimizing the end-to-end supply chain for a dynamic gaming PC brand. This position ensures seamless alignment between demand forecasting, supply planning, and production scheduling to maximize efficiency, reduce costs, and meet customer expectations for high-performance gaming hardware.
The ideal candidate is a data-driven professional with strong analytical skills, supply chain expertise, and the ability to collaborate cross-functionally. They will leverage AI-driven forecasting, digital planning tools, and supply chain automation to drive operational excellence.

RESPONSIBILITIES

• Develop SKU-level demand plans based on sales forecasts, historical sales data, market trends, promotional plans, and sales/marketing inputs.
• Lead Sales & Operations Planning (S&OP) meetings to align sales, marketing, and finance teams on consensus forecasts.
• Monitor inventory health (e.g., safety stock, sell-through rates) and adjust forecasts to prevent stockouts or overstocking.
• Utilize AI-driven tools and predictive analytics to improve forecast accuracy and scenario planning.
• Translate demand plans into supply plans, ensuring timely procurement and delivery of components.
• Optimize inventory levels using MRP (Material Requirements Planning) systems, balancing Just-in-Time (JIT) principles with strategic buffer stock.
• Collaborate with procurement teams and contract manufacturers (CMs) to manage lead times, supplier risks, and supply chain disruptions.
• Develop production schedules aligned with supply plans and factory capacity constraints.
• Coordinate with manufacturing teams to troubleshoot delays and adjust production workflows as needed.
• Manage New Product Introductions (NPI) and End-of-Life (EOL) transitions, minimizing obsolete inventory.
• Apply lean manufacturing principles and automation to improve production efficiency.
• Partner with logistics teams to ensure the timely global distribution of finished goods.
• Provide data-driven insights to marketing and sales teams for promotional planning.
• Generate weekly and monthly reports on forecast accuracy, inventory health, supply risks, and production performance.
• Develop and maintain real-time supply chain dashboards for KPI tracking and decision-making.
  
  

QUALIFICATIONS & SKILLS

• Bachelor's degree in Supply Chain Management, Business, Industrial Engineering, or a related field.
• 10+ years in demand planning, supply planning, and production planning.
• At least 3 years in a senior role, preferably in consumer electronics, gaming hardware, or technology industries.
• Strong proficiency in ERP systems (SAP, Oracle, Acumatica) and advanced planning tools.
• Advanced data analytics skills, including Excel (pivot tables, macros), or others for forecasting and supply chain modeling.
• Deep understanding of S&OP, inventory management, MRP, and production scheduling principles.
• Excellent problem-solving and decision-making skills, with the ability to identify risks and implement proactive solutions.
• Strong communication and collaboration skills in a fast-paced, global supply chain environment.
• Highly detail-oriented, capable of managing multiple priorities and driving continuous improvements.
• Experience with AI-driven forecasting, automation tools, and digital supply chain transformation.
• Familiarity with contract manufacturing operations and supplier management in Asia.
• Industry experience in gaming PC hardware, components, or peripherals.

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: 

• We care a lot
• We speak up
• We do what we say

• We are curious and aren't afraid to try
• We take accountability
• We apply what we learn

• We are in this together—win or lose
• We lift each other up
• We value every voice

• We make it efficient
• We reduce friction
• We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.