Account Executive

2 days ago

Taipei Taipei City, Taiwan Barracuda Full time NT$900,000 - NT$1,200,000 per year

Description
Job Profile Summary:

The Account Executive is responsible for managing a portfolio of small to large enterprise accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.

Responsibilities

  • Acquires and builds relationships with small and large enterprise accounts across one or more defined sales territories
  • Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
  • Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
  • Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
  • Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
  • Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
  • Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
  • Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team
  • Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
  • Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
  • Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates

Qualifications

  • Bachelor's or master's degree in sales, business administration or equivalent
  • Understanding of Cyber Security market
  • Previous experience selling Cyber Security Solutions to end users

Experience

  • 5+ years of experience with bachelor's or 4+ years of experience with Master's in areas such as account management, sales, sales operations or equivalent

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