Currencies and Emerging Markets Operations

1 week ago

Taipei, Taiwan Chase- Candidate Experience page Full time $90,000 - $120,000 per year
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.

As a Transactions Analyst within JPMorganChase, you will have a direct impact on our team and department, ensuring smooth and efficient transaction processes. You will leverage your knowledge of transaction management to identify and resolve issues, guided by established practices and procedures. Your role will involve providing management with data and analytics to assist with targeted coaching and mentoring of Specialists and enhancing customer experience. You will also be expected to think strategically, fostering innovation and team building. Your proficiency in artificial intelligence and automation will be crucial in optimizing our transaction processes. Furthermore, your ability to interpret and communicate data will help us make informed decisions that drive impact. Your role is essential in maintaining our commitment to providing top-notch service to our customers.

Job responsibilities
  • Gather data and create reports daily, weekly and monthly to contribute to business operations 
  • Research and provide recommendations on performance error investigations, root cause, and resolution 
  • Utilize artificial intelligence and automation technologies to optimize transaction processes and improve efficiency 
  • Contribute to team projects aimed at innovating transaction management processes and enhancing customer experience 
  • Manage document processes, including review, indexing, inventory, destruction, and other documentation tasks
  • Assist in training and guiding team members on transaction processing and customer service best practices 
  • Collaborate with internal business partners across LOB's to leverage technological activities 
Required qualifications, capabilities, and skills
  • Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions related to Currencies and Emerging Markets products
  • Familiarity with MIS and KPI reporting  
  • Demonstrated ability to utilize artificial intelligence and automation technologies to optimize processes and improve efficiency 
  • Experience in handling customer inquiries and requests, with a focus on enhancing customer experience 
  • Proven ability to contribute to team projects, with a focus on innovation and strategic thinking 
  • Experience in training and guiding team members, with a focus on transaction processing and customer service best practices 
  • High school diploma or GED required 
  • Strong proficiency in English and Mandarin (written and oral) as the role interacts with local and global stakeholders and documentations

  • Taiwan Senior Securities Specialist License/Financial Markets and Professional Ethic/ Proficiency Test for Bank Internal Control and Audit

Preferred qualifications, capabilities, and skills
  • Experience using Alteryx, RPA (UiPath) or Tableau expertise is a plus
  • Good working attitude and communication skill 
  • Adaptable, flexible and willing to work in a dynamic environment 
  • Strong sense of accountability and ownership 
  • Team player, ability to multitask and work effectively under pressure and stress

  • Currencies and Emerging Markets Operations

    1 week ago

    Taipei, Taipei City, Taiwan JPMorganChase Full time $90,000 - $120,000 per year

    Job DescriptionJoin Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.As a Transactions Analyst within JPMorganChase, you will have a direct impact on our team and department, ensuring smooth and efficient transaction...

  • Senior Marketing and Communications Officer

    3 days ago

    Taipei City, Taiwan Department for Business and Trade Full time $70,000 - $120,000 per year

    Main purpose of job:This job offers the successful candidate an opportunity to work in the high-performing Department for Business & Trade (DBT) team at the British Office in Taipei. DBT's role is to promote UK's business interests worldwide, and the job holder will contribute to the UK's prosperity and economic growth by driving Taiwanese businesses...

  • Senior Marketing Executive 资深營銷專員

    3 days ago

    Taipei City, Taiwan Informa Markets Full time $70,000 - $120,000 per year

    Company DescriptionInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide...

  • Product Operations

    1 week ago

    Taipei, Taipei City, Taiwan Binance Full time $120,000 - $200,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Marketing Specialist

    7 days ago

    Taipei, Taipei City, Taiwan Azimut Sinopro Investment Planning Limited 安睿宏觀證券投資顧問股份有限公司 Full time $104,000 - $130,878 per year

    Company DescriptionAzimut Sinopro Investment Planning Limited is part of Azimut Group, a leading independent asset management company listed on the Milan Stock Exchange. Azimut Group is a market leader in Italy and operates globally in 18 countries with a focus on emerging markets since 1990. Azimut Sinopro has been providing professional financial planning,...

  • Product Operations

    1 week ago

    Taipei, Taiwan Binance Full time $90,000 - $120,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Korea Marketing Operations

    1 week ago

    Taipei, Taipei City, Taiwan Meitu Inc. Full time $60,000 - $120,000 per year

    Meitu's product user base is growing rapidly worldwide, constantly innovating, staying ahead of AIGC trends, and continuously optimizing product features and user experience—achieving remarkable results in multiple countriesIf you are passionate about using Meitu or any photo/video editing apps, enjoy spotting market trends, and are interested in overseas...

  • Catalog Operations Supervisor

    1 week ago

    Taipei, Taiwan viagogo Full time $90,000 - $120,000 per year

    viagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music,...

  • Global Markets Sales

    1 week ago

    Taipei, Taipei City, Taiwan Bank of America Full time $100,000 - $150,000 per year

    What we're looking for:Penultimate year Undergraduate/Master's student with outstanding academic achievementMathematics, engineering, statistics, or programming background would be advantageousStrong interest in global financial markets and factors that impact themExtensive Excel and modeling skillsStrong quantitative and analytical skillsEffective verbal...

  • Catalog Operations Supervisor

    1 week ago

    臺北市, Taipei, Taiwan viagogo Full time $90,000 - $120,000 per year

    viagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music,...