Software System Engineer

At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a
global leader in semiconductor technology
. Our cutting-edge
mask writers power the world's most advanced chip manufacturing
, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.

Job Description
Your responsibilities:

• Analyze equipment malfunctions, investigate the cause of software failures and determine appropriate corrective actions.
• Install software upgrades on our systems to enable new features for our customers.
• Use your technical knowledge and problem solving skills to support our on-site and first level team to promptly resolve software issues to minimize downtime and maximize productivity.
• Perform routine inspections of our systems to identify potential issues and proactively address them before they become critical problems.
• Work closely with engineers and other stakeholders to gather relevant information, share ideas and develop effective solutions to complex software system problems.
• Recommend and implement preventive maintenance plans, including regular maintenance, repair and replacement of components, to optimize asset performance and extend asset life.
• Keep accurate records of troubleshooting activities, including observations, test results and recommended solutions. Produce detailed reports to communicate findings and recommended solutions to management and relevant departments.

Qualifications
We are looking for a passionate and talented professional to join our team. You're a great fit if you have:

• Minimum of 5 years of experience in electrical or software systems or machinery, preferably in an industrial or manufacturing environment. Semiconductor experience is a plus.
• Practical experience in SPS and Python programming, proficiency in Linux systems, a strong understanding of Network Technology, Git experience beneficial.
• Demonstrated ability to analyze complex software problems, identify root causes, and develop innovative solutions. Strong attention to detail and excellent troubleshooting skills are essential.
• Excellent verbal and written communication skills to effectively interact with cross-functional teams, explain technical concepts to non-technical stakeholders, and produce clear and concise reports.
• Proven ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment. Experience with a ticket system like Jira is a plus.

Additional Information
What you can look forward to:

• Career & Development: Exciting opportunities to grow professionally and personally - in an international environment
• Team Culture: Dynamic, collegial and open to new ideas - together we are writing the future
• Health & well-being: Annual health check-up & company-paid group insurance - support for your health
• Travel: Possibility to travel to Austria for technical training - multicultural insights broadening your career prospects
• Salary Package: Competitive salary package incl. vacation allowance & fully paid sick leave - we care about each other
• Bonus program: All employees benefit from our success - together we achieve more
• Catering: Monthly snack-sharing day

No matter where you are from, how you live, what you believe in - we look forward to receiving your application What counts for us is the person, not the label. That's why we welcome your unique perspective.

We are committed to equal opportunities and want all applications to be assessed with an open mind. You are welcome to remove your personal information such as age, origin etc. from your CV. We don't need a photo either. This way we can concentrate on the essentials: your qualifications and experience