Client Centre Officer, Personal Specialist Sales

2 weeks ago

Taipei Taipei City, Taiwan Standard Chartered Full time $40,000 - $60,000 per year

Responsibilities

  • 達成銀行賦予的目標
  • 以電話方式行銷,達成銀行要求的業務目標(信用貸款與信用卡為主)及相關金融產品的協銷與服務
  • 以電話聯繫方式,執行特定的專案與客戶外撥聯繫
  • 根據本行既有客戶的名單,開發有意願客戶
  • 達成每日通話時數和通話量、送件數、撥貸量的要求
  • 達到每日通時通數的基本要求
  • 達到公司要求的送件數及撥貸量
  • 達到公司要求的名單聯絡率及成交率

Qualifications

  • 有銀行「電話行銷」或「信貸業務」經驗者尤佳。

Role Specific Technical Competencies

  • Addressing Customer Needs
  • Regulatory Environment - Financial Services
  • Cross - Selling
  • Telesales

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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