AC Service Manager

2 days ago

Kaohsiung, Taiwan Hitachi Full time NT$1,200,000 - NT$2,400,000 per year

Location:

Kaohsiung City, Taiwan

Job ID:

R0095097

Date Posted:

Company Name:

HITACHI ENERGY TAIWAN CO., LTD.

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Join Hitachi Energy as a [Role] and be an expert. This role allows you to gain in-depth knowledge of the specific market and provide our clients with the best-in-class product. You'll play a crucial role in making a significant impact on our business growth and customer satisfaction and contribute to building a team/function. This is your chance to work in a global environment where your expertise and creativity will be highly valued. 

How you'll make an impact

  • You will drive implementation of the Service strategy as a member of the regional management team, ensure corresponding plans are implemented consistently in the Service organization through collaboration with another businesses/hub.

  • You will drive, implement, reports and monitor performance targets as part of the regional unit P&L (financial, productivity,  investments, customer satisfaction, operational excellence, etc.).

  • You will run the day-to-day Services delivery while planning and managing workload to ensure profitable growth and improvement of Service productivity, implement agreed delivery and  performance standards to ensure consistency in quality and customer satisfaction.

  • You will execute the (global) service and delivery sales channel strategy within the local unit, implement productized Service offerings and materials for marketing purpose and invest in Service Sales to increase market penetration, build sustainable  customer relationships to ensure local client growth, satisfaction, and retention together with Sales.

  • You will support Sales resources in customer meetings, drive consistent development of processes and practices based on  customer feedback (Net Promoter Score (NPS)), invest in improving the quality of existing Service products and in developing new Service products to expand the portfolio in line with global direction. 

  • You will enforce a Service integrity culture throughout the Service organization, ensure that the area of responsibility is properly organized, staffed, skilled and directed, guide, motivate, and develop direct and indirect subordinates, improve service availability, provide training and develop capabilities and competencies.

  • You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • You hold a bachelor's degree in Engineering.

  • Required experience across Electrical & Automation Industries.

  • Expresses opinions, able to work with multiple stakeholders and positions.

  • Actively demonstrate open communication, teamwork & facilitate collaboration, connect across networks.

  • Good written and verbal English communication skills.

More about us

At Hitachi Energy, we foster a collaborative and inclusive work environment where you can grow and develop. We value safety and integrity, taking responsibility for our actions while caring for our colleagues and the business. Join us and be part of a team that is powering good for a sustainable energy future.
If you have any inquiries about our job openings in Taiwan, please feel free to email us at sang-

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

  • Service Operations Manager

    2 weeks ago

    Kaohsiung City, Kaohsiung City, Taiwan Alfa Laval Full time $90,000 - $120,000 per year

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.ResponsibilitiesAs a member of our team, you are...

  • Field Service Engineer

    7 days ago

    Kaohsiung City, Kaohsiung City, Taiwan Edwards Vacuum Full time NT$168,000 per year

    Your roleCarry out the installation, commissioning, planned maintenance, trouble shooting and field support in tsmc.Understand customers' requests and report to Field Service Team Leader.Required to work both as part of a team and on your own, self motivated and self disciplined and a customer sensitive approach to work is required.Respond to out of hours...

  • Lead Site Service Engineer

    2 days ago

    Kaohsiung TW GE Vernova Full time $60,000 - $120,000 per year

    Job Description SummaryJob DescriptionRoles and ResponsibilitiesPre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems.Provide technical assistance and supervision to customers on the installations.Conduct on-site interpretation of...

  • Customer Service Engineer- Kaohsiung

    2 weeks ago

    Kaohsiung City, Kaohsiung City, Taiwan KLA Full time NT$60,000 - NT$120,000 per year

    Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...

  • Onsite Service Team Leader-EGM

    7 days ago

    Kaohsiung City, Kaohsiung City, Taiwan Edwards Vacuum Full time NT$900,000 - NT$1,200,000 per year

    Your roleSufficient capacity of team management to leading onsite team for daily operation.Carry out tasks in conjunction with Edwards Best Operating Practice.Good communication skill to cooperate with functional team internaly. Customer relationship build up, work cloesly with customer in customer site. Understand customers' requests and feedback to Service...

  • Field Service Engineer, Energy Storage Systems

    4 days ago

    Kaohsiung City, Kaohsiung City, Taiwan Wärtsilä Full time

    Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation...

  • Field Service Engineer

    2 weeks ago

    Kaohsiung Metropolitan Area, Taiwan ASM Full time NT$720,000 - NT$1,440,000 per year

    Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such...

  • Field Service Engineer 3

    7 days ago

    Kaohsiung-Taiwan Onto Innovation Full time NT$900,000 - NT$1,200,000 per year

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for...

  • Field Service Engineer 3

    2 days ago

    Kaohsiung-Taiwan Onto Innovation Full time NT$900,000 - NT$1,200,000 per year

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for...

  • Local Division Manager

    4 days ago

    Kaohsiung City, Kaohsiung City, Taiwan ABB Full time $104,000 - $130,878 per year

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Local Business Area...