Manager, Vertical Planning

About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us

What You'll Do

• Lead the design, development, and execution of data analysis projects to support and drive business objectives.
• Prepare and deliver comprehensive reports, dashboards, and visualizations to senior management, including management dashboards, regular commercial reports, marketing intelligence reports, and ad-hoc analyses.
• Identify opportunities for process improvement and automation to streamline and enhance analytical workflows; stay updated with industry trends and best practices in data analytics and business intelligence.
• Design and implement data collection systems and processes to ensure the accuracy and reliability of data.

What You'll Need

• Minimum of 5 years of experience in business analytics, data analysis, or a related field.
• Strong understanding of statistical methods and data visualization techniques, experienced with tools such as Tableau, Power BI, and Looker Studio.
• Proven experience in driving sales performance analysis, marketing analysis, and conducting comprehensive business reviews.
• Strong proficiency in SQL and BigQuery for data analysis; familiarity with Python and R is a plus. .
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
• Demonstrated success in leading and managing analytics projects from conception to implementation.
• Experience working with large datasets and databases, including data extraction, transformation, and loading (ETL) processes.
• Fluent in both English and Mandarin, with excellent communication skills in both languages.
• Able to demonstrate independent thinking and communicate effectively across teams by sharing their own insights.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.