Program Manager – Software

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

• Drive end-to-end program management for low-level software components including BIOS, firmware, and device drivers. 
• Collaborate with cross-functional teams such as hardware, OS, and application teams to ensure seamless integration and delivery. 
• Plan, allocate, and track resources across multiple projects to ensure timely delivery and optimal utilization.
• Gather, document, and prioritize software feature requirements in collaboration with product teams and stakeholders.
• Conduct technical and operational feasibility studies for new features and platform enhancements.
• Act as the point of contact for security-related issues, ensuring timely resolution and compliance with security standards.
• Facilitate communication and collaboration between system teams, ODMs, and cross-functional stakeholders to ensure smooth program execution.
• Maintain accurate and up-to-date documentation of platform configurations, software versions, and inventory details.
• Monitor project progress, manage risks, and provide regular status updates to leadership and stakeholders.

Build and lead cross-functional teams to deliver high-quality products on time.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• 5+ years of experience in program or project management within software development environments.
• Strong understanding of software development lifecycle (SDLC) and hardware-software integration.
• Strong understanding of low-level software (BIOS, UEFI, device drivers) and platform initialization flows. 
• Familiarity with Windows/Linux OS internals and hardware-software interaction for effective issue triage and resolution.
• Understanding of PC/Laptop architecture and platform components
• Experience working with ODMs and global supply chain partners.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with security compliance standards and escalation processes.
• Proficiency in project management tools (e.g., Jira, MS Project).

Preferred Skills:

• PMP or Agile certification.
• Knowledge of embedded systems or platform software.

Ability to manage multiple priorities in a fast-paced environment.