Field Service Technician

4 hours ago

Taipei, Taiwan Teradyne Full time

Our Purpose
LitePoint, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview
LitePoint is seeking a motivated individual to join our services team as an Intern of service in the Engineering Laboratory.


• Process orders in the booking system and support the end-to-end order-to-invoice process.


• Generate and assign RMA (Return Material Authorization) numbers for customer equipment returns.


• Maintain accurate and up-to-date records of all service transactions.


• Liaise with local courier and express companies to arrange pickups, deliveries, and shipment tracking.


• Perform parts inventory checks to support service activities.


• Prepare service reports and documentation as required.


• Support service engineers in coordinating and performing calibration and repair services.


• Provide general administrative and coordination support to the Service team. 

All About You:
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Bachelor's degree in electrical engineering, Computer Science, Supply Chain, Business Management, or a related field.


• Strong interest in service operations, order processing, and customer support activities.


• Good communication and coordination skills; able to work well with internal teams and external partners.


• Excellent attention to detail and accuracy in data entry and documentation.


• Proficient in Microsoft Office; RF experience or knowledge will be a plus.


• Eager to learn, proactive, and able to work in a fast-paced, team-oriented environment.


• Available to commit at least 3 working days per week 


• 1 year Intern period

Benefits
Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.

#LI-MH1

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