Account Sales Manager

Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division
The Semiconductor Process Control (Semi PC) business unit designs, builds, sells and supports a comprehensive product portfolio that ensures high-quality production of the chips that power the technologies of today and the future, including AI, data centers, automotive and electronic devices. Semi PC's differentiated inspection, metrology and data analytic systems discover, characterize and monitor the defects and variations that can affect manufacturing processes across the semiconductor ecosystem, including high-performance logic chips, advanced memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. Semi PC solves our customers' most critical challenges through a combination of innovative technologies, close collaborations, and a dynamic, global team. Semi PC is looking for talent in research, engineering, sales, marketing, and applications to ensure continued production of leading-edge process control solutions that drive our customers' success.

Job Description/Preferred Qualifications
Job Descriptions

• Focus on from advance technology R&D to HVM, capable of identifying customer technical needs from advanced technology area to production, offer product solution to win business/support customer needs.
• Sales process & product knowledge: Well-understand product knowledge & sales process (Value,People) to bridge customer and internal teams includes diverse business units.
• Capable identify opportunity, risk under ambiguity customer environment, and develop strategy to manage account and maximal company business and share.
• Responsible for KLA product shipment slots management on assigned accounts and take ownership to internal on shipment tracking, communication, and follow up actions.
• Account management able to handle challenges/hurdles which includes and not limit to service and application related cases at coverage account, for KLA products in assigned accounts.
• Build and deepen customer relationships with and bring to internal high level management team to help KLA grow new business opportunity. Influence long-term strategic direction and serve as a business partner.
• Generating and developing business growth opportunities, working collaboratively in matrix environment in order to optimize business results and open up opportunities with key customers.
• Understand assigned customer's technology footprint, strategic growth plans and business drivers, technology strategy, and competitive landscape.
• Drive business development, forecast accurately, and achieve strategic goals by leading customers through the entire business cycle.

Essential Skill

• Identifies industries and represents best advanced technology market. Applied available resources to become familiar with key issues affecting the businesses needing our services and identifies potential advanced technology customers with the characteristics and business need for our products/services. Networks for successful prospect identification.
• Maintains an appropriate number of leads for qualification as prospects. Persistently maintains supply of leads and connects targeting characteristics to prospects.
• Drives sales strategies with effectively communicating products and clearly presenting our products/services and their value in meeting the prospect's business needs. Maintains an emphasis on profit while making the sale. Value is emphasized to prospect.
• Closing the Sales : Paces the presentation, deals with objections/stalls, and moves to the close in a timely manner with good closing ratio while maintaining appropriate profit margins.
• Efficiently coordinates the relationship between the customer and our product delivery team to ensure a good beginning to our relationship with the customer. Active in the resolution of any difficulties.
• Ongoing Support: Appropriately participates in delivering good quality service. Works with both the customer and our customer support people to maintain a good customer service relationship.
• Account management and maintain the relationship. Actively supervises the customer's perception of our organization and works to keep a satisfactory result with the customer.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 5-8 years of field sales or marketing experience in semiconductor industry on advance technology process background is strongly preferred.
• Experiences of working with matrix team to achieve business objectives. Equipped with dealing partners in complex implementation projects, including product division and customers.
• Demonstrated track record in exceeding sales goals.
• Mobility of local business travel

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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