Client Consulting Manager

1 week ago

Taipei, Taiwan Visa Full time $90,000 - $120,000 per year

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

What a Manager, VCA does at Visa:

Reporting into the Head of Visa Consulting and Analytics Taiwan, the Manager will provide end to end enablement from client engagements to project delivery, helping our clients drive value from their Visa product portfolios. Potential projects diverse as payment strategy, customer lifecycle management, customer experience, go-to-market strategy and execution. This will require your full interactions with external collaborations, and internal cross-functional teams to craft engagement approach and design project scope to scale Visa's reach and impact in the market.

Key Responsibilities include:

  • Able to shape initial proposed solution for complicated opportunities.

  • Able to lead the delivery of a project or a team in a complicated project with support from internal resources and external vendors.

  • Defining the scope, understanding clients' objectives, framing the problem or opportunity.

  • Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.

  • Synthesizing analysis to determine gaps, issues, opportunities.

  • Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.

Why this is important to Visa
VCA as Visa Value Added Services (VAS) is one of the key pillars for Visa future growth. This role provides a phenomenal opportunity to build an exciting and rewarding career in a high growth and fast changing industry. In this role, you will have opportunities to learn from Visa global payment experts and Visa leading data solutions harnessed from global transaction to help clients of issuers, acquirers, merchants, fintechs and others which span the entire customer journey.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

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