Field Engineer

7 hours ago

Taipei Taipei City, Taiwan Global Technology Solutions Ltd. Full time $432,000 - $6,432,000 per year

Field Engineer / Server & Network Technician - Example Location Area

Job Title:
Field Engineer / Server & Network Technician

Location:
Taipei

Contract Duration:
6 months

Remuneration: 160 USD per day

Working Hours:
Monday to Friday, 8:00 – 17:00

Start Date:
ASAP

Overview:

We are seeking an experienced, English-speaking Field Engineer to provide hardware break/fix, installation, and support services across Dell server platforms and potentially some Cisco networking equipment. The engineer will work across multiple client sites and ensure high levels of service delivery.

Key Responsibilities:

  • Provide on-site hardware support for Dell servers and associated infrastructure.
  • Perform break/fix, upgrades, and maintenance on servers and potentially Cisco network equipment.
  • Assist with installation, configuration, and decommissioning of IT hardware.
  • Support troubleshooting and diagnostics of hardware and network issues.
  • Ensure accurate reporting and documentation of incidents, service requests, and changes.
  • Travel between client sites as required; FE must have own transportation.
  • Follow safety, security, and compliance guidelines at all client locations.

Required Skills & Experience:

  • Proven experience with Dell server hardware, including installation, maintenance, and break/fix.
  • Some experience with Cisco switching preferred.
  • Strong troubleshooting and problem-solving skills for hardware and network issues.
  • English fluency – verbal and written.
  • Ability to work independently and manage time effectively across multiple sites.
  • Must have own transportation for site visits.

Desirable Qualifications:

  • Relevant certifications in Dell server hardware or Cisco networking.
  • Prior field-based experience in enterprise IT environments.
  • Experience with ITIL practices, ticketing systems, and asset management.

Notes:

  • This is a contract role for 6 months, with possibility of backfill coverage.
  • Candidates will be shortlisted and interviewed by the client before final selection.

Daily/Weekly Expectations:

  • 8-hour workdays, Monday to Friday.
  • On-site visits to client locations as required.
  • Timely resolution of incidents and proactive reporting to client team.

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