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Support Engineer, Staff

2 weeks ago

Hsinchu City, Taiwan Qualcomm Full time $90,000 - $120,000 per year

Company
Qualcomm Semiconductor Limited

Job Area
Engineering Services Group, Engineering Services Group > Support Engineering

General Summary
Manage overall HW validation process in Test floor (Taiwan & Singapore) that includes but not limited to installation/deinstallation of equipment, budget management, maintenance program implementation, and new equipment buyoff and qualification. Ensure high availability (uptime) of different pieces of equipment as well as on time delivery. Carry out supervisory role to a group of technicians and planner to ensure labs are appropriately supported. Work closely with counterparts from other regions for alignment and implementation of common tools and procedures.

Skills/Experience

  • At least 5 years experience as Support/Equipment Engineer or similar role
  • Good English communication skills in both written and oral.
  • Hands-on experience in Automated Test Equipment, Load-board, probe-card and test Hardware etc.
  • Able to read schematic diagrams, can identify various electronic components (resistors, capacitors, inductors, relays, etc.)
  • Basic electronic troubleshooting/debugging skills
  • Microsoft Office and presentation Skills
  • Can work both independently and as part of team
  • Have the "can do" attitude and willing to learn new skills

Responsibilities

  • Equipment space allocation and management
  • New hardware validation and buyoff
  • Develop/Review of equipment maintenance SOP
  • Budget management and cost reduction initiatives
  • Equipment spare parts sourcing, ordering, control and management
  • 24x7 technical support
  • Analyze equipment/HW malfunctions and failures, monitor performance, and develop corrective actions
  • Work with counterparts from other sites to develop equipment specifications for next generation products.
  • Drive improvement in the performance, productivity, and efficiency of equipment and monitor KPIs

Minimum Qualifications

  • Bachelor's degree and 4+ years of Support Engineering or related work experience.

OR

Associate's degree and 5+ years of Support Engineering or related work experience.

OR

High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

  • Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

Applicants
: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability- or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.