ISMS Client Manager

We exist to create positive change for people and the planet. Join us and make a difference too

資訊安全管理稽核員/客戶經理 Information Security (ISO Auditor

Key Responsibilities And Accountabilities

• Ensure that value is added to customers and their business/organization through the assessment of their systems and processes against BSI requirements
• Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decisi on and clear direction to particular items of corrective action where appropriate.
• Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
• Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report wr iting and day-to-day interactions with customers and other key stakeholders
• Demonstrate commercial acumen and real added value when feeding back to clients
• Continually demonstrate a professional and engaging approach whilst assessing clients Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effect ive working relationships are sustained both with Clients and within the team
• Establish and develop an effective partnership, which secures the commercial relationship and encourages opport unities for business development and increased client satisfaction with clients in your portfolio.
• Provide accurate and prompt information to support services, working closely with them to ensure that client reco rds are up to date and complete and that all other internal information requirements are met.
• Plan/schedule workloads to make best use of own time and maximise revenue-earning activity Coach colleagues a s appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/tech nology and assist in the induction and coaching of new colleagues as requested.
• Maintain and enhance appropriate professional qualification status in relevant disciplines
• Be an active member of the Operational Delivery Team and proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of Assessor Excellence putting the customer first.

Candidate specifications

• Bachelor's degree or above in Information Technology
• An IT professional with training and a working knowledge of ISO 20000 for IT Service Management and ISO 27001 for Information Security Management System will be an added advantage
• Minimum 4 years' working experience in IT
• Commercial understanding of compliance industry, minimum 2 years quality system management knowledge of business processes and application of quality management standards
• Good verbal and written communication skills and an eye for detail
• Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure
• Willing to travel on business intensively
• An enthusiastic and committed team player
• Good public speaking and business development skills will be considered advantageous

About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.