Senior Business Analyst
4 hours ago
Location:
Taipei – Office in Taipei 101
Languages:
Mandarin (required), English (working proficiency)
Job Overview
We are looking for a Senior Business Analyst (Level 2) to lead requirement analysis and solution design for enterprise-scale insurance projects. The role partners with stakeholders to define strategic objectives, improve processes, and align business and IT teams. Ideal candidates have deep insurance domain expertise, strong analytical and leadership skills, and proven delivery in complex organizations.
Key Responsibilities
• Lead requirement analysis and process optimization for insurance operations and systems
• Collaborate with users, PMs, and developers to define system functionalities and ensure alignment
• Design test scenarios, review test cases, and coordinate UAT
• Evaluate and prioritize requirements based on cost-benefit, risk, and strategic fit
• Guide and mentor junior BAs, review documentation, and maintain quality standards
• Support change management, provide user training, and ensure smooth system transitions
• Ensure solutions comply with information security and governance requirements
Requirements
• Bachelor's or Master's in Business, Management, IT, or related field
• Minimum 10 years' experience in insurance operations, process design, or data analysis
• At least 8 years' experience in process reengineering or system requirement analysis
• Advanced MS Office (Word, Excel, PowerPoint, Visio, Project) and UML proficiency
• Strong analytical, problem-solving, and leadership skills; experience managing cross-functional projects
• Excellent Mandarin and English communication
• Agile experience and adaptable to changing priorities
• IT or system integration background preferred
Bonus
Influence large-scale digital transformation in Taiwan's insurance sector, work from Taipei 101, and contribute to high-impact projects shaping next-generation business processes.
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