Senior Associate/ Associate, Specialist, Operational Risk Management, COO, Consumer Banking Group
1 day ago
Key Responsibilities
- Build control awareness and promote risk framework through effective communications within CBG and between BU/SU, including increasing staff awareness of and adherence to regulatory requirements – Fair Dealing, Elderly Customers, SCSA, SA, ULCR monthly report and meeting etc.
- Manage OR-ULCR Team's risk & control activities including SCSA, PDPA, G&E monitoring, internal & external auditing, Confirmation letter, etc.
- Partner with Legal & Compliance (L&C), CBG ULCRs, and other Business Units/Support Units (BU/SU) to ensure alignment with broader business objectives and continuously strengthen the risk and control of regulations.
- Contribute to and support key risk and control projects, working seamlessly with CBG COO Office colleagues and CBG ULCRs to drive successful outcomes.
- Conduct thorough gap analyses of existing policies against new or evolving regulations and provide expert guidance and support to CBG COO Office and CBG ULCRs on local regulatory matters.
- Work effectively with COO Office colleagues and CBG ULCRs to ensure the compliance with regulatory issues identified are appropriately escalated to management
- Handle and coordinate internal or external audits, ensuring timely submission of required deliverables, follow up on corrective action plans.
- Undertake special projects and assignments as directed by management to address emerging risk or control priorities.
Qualifications
- 5 years and above experiences in the Banking Financial Industry field
- Solid experience in Risk & Control management, auditing, and/or project management
- Deep understanding of Consumer Banking products
- Sound knowledge of regulatory requirement for Consumer Banking products
- Proficient Microsoft Office (e.g. Excel, PowerPoint) and project skills
- Demonstrate experience delivering results in an ambiguous and changing environment, the ability to work independently and be a self-starter
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