AVP, Specialist, Operational Risk Management, COO, Consumer Banking Group
1 day ago
Key Responsibilities
- Build control awareness and promote risk framework through effective communications within CBG and between BU/SU, including increasing staff awareness of and adherence to regulatory requirements – Fair Dealing, Elderly Customers, SCSA, etc.
- Manage OR Team's risk & control activities including SCSA, PDPA, G&E, external auditing, etc.
- Collaborate with L&C, CBG ULCRs, and other BUSU to ensure the alignment with overall business objectives and enhance risk & control governance framework
- Assist team in carrying out projects and work effectively with CBG COO Office colleagues and across CBG ULCR to achieve common goals
- Perform Gap analysis of relevant policies and regulations, and provide support to CBG COO Office colleagues and support CBG ULCRs on related local regulation matters
- Develop and implement training programs to enhance the understanding of governance policies and best practices
- Work effectively with COO Office colleagues and CBG ULCRs to ensure the compliance with regulatory issues identified are appropriately escalated to management
- Ad-hoc projects and requirements
Qualifications
- 5 years and above experiences in the Banking Financial Industry field and CPA firm is welcome
- Solid experience in Risk & Control management, auditing, and/or project management
- Deep understanding of Consumer Banking products
- Sound knowledge of regulatory requirement for Consumer Banking products
- Strong English written and oral communication skills
- Proficient Microsoft Office (e.g. Excel, PowerPoint) and project skills
- Demonstrate experience delivering results in an ambiguous and changing environment, the ability to work independently and be a self-starter
- Ability to function effectively under pressure in environments of rapid change, conflicting demands, and crisis management and possess analytical/problem-solving skills
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