TW DC Business Expert

Company Description
H & M Hennes & Mauritz AB (H&M) 於1947 在瑞典成立,多年來以相宜價格提供時尚和品質的時裝。H&M提供廣泛的產品系列,包括男裝、女裝、青少年裝和童裝。本公司的服飾系列是由自家設計師、打版師與買手負責品牌設計。時至今日,H&M集團擁有超過5,000間店鋪,涵蓋全球72個市場,包括特許經營市場。H&M旗下員工逾179,000人。如欲了解更多相關資訊,請瀏覽。

H & M Hennes & Mauritz AB (H&M) was established in Sweden in 1947 and is synonymous with affordable as well as up-to-date and high quality fashion. H&M has a wide product range that is divided into a number of different concepts for women, men, teenagers and children. The company's clothing collections are created by its own designers, pattern makers and buyers. H&M has more than 179,000 employees and around 5,000 stores in 72 markets, including franchise markets. For further information visit

Job Description
Are you passionate about logistics and continuous improvement? Join our TW DC team as a
DC Business Expert – 3PL

In this role, you will:

• Support 3PL operations and system integration
• Drive compliance, efficiency, and continuous improvement
• Collaborate across teams and solve problems with agility

RESPONSIBILITIES:

Specialised Operations & Administration

• Educate 3PL on H&M WMS functionality and key work processes to support operational excellence.
• Oversee and support system integrations between WMS, WCS and PLC systems to ensure functionality and service continuity, while providing daily support for DC operations.
• Distribute & translate release notes to 3PL and monitor execution.
• Ensure all systems work as expected and are used correctly to aspire best service to the customers and to secure that business is not interrupted.
• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
• Ensure high quality level of all decided IT system related procedures and monitor correct implementation.
• Support the DC Manager in implementing operational, system, and service requirements with 3PL.
• Drive project rollouts in collaboration with relevant stakeholders.

Coordination & Stakeholder Management

• Communicate change requests from 3PL to relevant stakeholder, including Regional Sales, Warehouse Operations and DC Manager.
• Act as a contact for global functions and local Sales, ensuring compliance to company standards, guidelines and processes.
• If applicable, responsible for inbound planning including delivery schedule and transport from port. Align with Merchandising Function on prioritization of inbound deliveries.
• If applicable, act on and follow up on stock moves execution in alignment with Merchandising Function.

Process & Workflow Optimisation

• Drive continuous improvement in DC operations.

Compliance, Risk & Governance

• Conduct business process audits to ensure compliance with group standards.

Qualifications
COMPETENCIES:

• Strong expertise in DC-level technology infrastructure and supplementing systems experience.
• Functional competencies for supporting technology and system-related operations and incidents .
• Strong operational DC log. expertise & process understanding .
• Proactivity in problem-solving and hands-on attitude to resolving incidents .
• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer .
• Strong communication & collaboration skills .
• Ability to collaborate and co-create with others .
• Agile mindset with a positive attitude to change and meaningful growth .
• Inclusive and empathetic towards others whilst encouraging diversity.
• Ability to understand your impact to others and contribution to the bigger picture.

Additional Information
◆ 獎金/禮品類 1.年終獎金 2.店鋪獎金 3.週年紀念獎

◆ 保險類 1.勞保 2.健保 3.勞退 4.員工團保 ◆ 培訓與發展 1.個人化入職培訓 2.網上培訓平台 3.H&M 大學 4.H&M領導力培訓 5.個人職業發展規劃

◆ 請 / 休假制度 1.週休二日 2.辦公司同仁特休/ 年假 天 ) 3.生日假 4.陪產假 5.不扣薪病假 6.家庭照顧假 7.女性同仁生理假 8.女性同仁育嬰假 9.撫恤假(喪假)

◆ 其他 1.員工購物優惠 2.店鋪專享 – 季度折扣 3.團隊凝聚活動 4.新年紅包 / 新年禮物 5.育兒津貼