Field Service Engineer Hsinchu, Taiwan

Field Service Engineer Hsinchu, Taiwan

At Nearfield Instruments we're looking for a Field Service Engineer Hsinchu, Taiwan to join our team.

Full-time

• Hsinchu, Taiwan

Join Nearfield Instruments needs you to support leading edge semiconductor customers.
Chips are shrinking, becoming increasingly powerful and complex. Currently used metrology systems in the semiconductor industry no longer meet process control requirements. Nearfield Instruments is an exciting scale up that offers the capability of measuring the most complex 3D structures at with precision and speed. As a field service engineer, you will play a key role in delivering the solution for each customer's metrology needs. Would you like to collaborate with the world's leading chipmakers and get to see the results of your work in practice? We're expanding to Taiwan and are looking for pioneers to

What you're going to do?

As a Field Service Engineer, you will be servicing our semiconductor metrology systems at the customer fab. You are responsible for periodic and preventive maintenance of our products and execute hardware (HW) and Software (SW) upgrades. You solve potential problems that occur during wafer operations. You also improve procedures, do administrative updates in the issue database, and suggest improvement proposals to increase the serviceability and reliability of NFI products.

Besides working to improve our systems you are our eyes and ears in the customer fabs for customer feedback about Nearfield and competition.

The work will include:

• Troubleshoot on NFI products in case of problems.
• Collect logging and diagnostics data, analyse and discuss it with the support team and conduct root-cause analysis
• Execute and /or implement solution for problems during service or upgrade.
• Execute tests on (sub)system level and document progress of service and test plans.
• Solve and/or report problems during service and come with improvement proposals.
• Replace spare parts and / or upgrade spare parts using procedures and tools.
• Create test and calibration procedures for (sub)systems of NFI products.
• When required, order spare parts and tools from NFI headquarters.
• Inspection and registration of delivered spare parts and consumables.
• Prepare facilities, tools, procedures and system for service and upgrade.
• Maintain the toolbox which includes inspect and cleaning tools and in case broken, replacing these tools

What do we require from you?

• Strong knowledge of operation/applications of semiconductor metrology tools is required.
• Have 1+ years of field work experience with customer engagement experiences, or 1+ years' experience in IC processing/semiconductor equipment/ semiconductor industry or related field.
• Have a strong affinity with SW and controls.
• Work experience in the Semiconductor industry.
• Preferably have coding capability (Matlab, ) for data analysis, visualization, and algorithm development.
• Flexible and capable of working in a high-tech environment.
• Excellent communication/presentation, organizational, analytical, and interpersonal skills.
• Be self-driven, independent, yet a strong team player.

Who we are?

At Nearfield Instruments, we develop, integrate, market and service advanced 3D metrology solutions, tackling the process control challenges in the nano industry. It's our high-throughput QUADRA with four mini atomic force microscopes that helps the world's leading chipmakers assure the quality and increase production of increasingly smaller, complex and powerful IC devices. Our daringly innovative, atom-scale systems offer solutions for next-gen chips, the latest technologies such as hybrid bonding, and even the most critical layers, including gate-all-around transistors. Being a scale-up founded in 2016, we now employ more than 200 of the most creative minds in science and technology.

Learn more about Nearfield Instrument

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Do you want to join our team as our new Field Service Engineer Hsinchu, Taiwan? Then we'd love to hear about you

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Nearfield Instruments (NFI) is a fast-growing scale-up high-tech company. We design, develop, integrate, market and service advanced metrology machines. Our machines enables our customers - the world's leading chipmakers – to increase the production yields, and thus, functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Founded in 2016, we bring together the most creative minds (approx. 190 employees) in science and technology and develop a one-of-a-kind, revolutionary high throughput Scanning Probe Microscopy system.

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