Senior Account Manager, Field Sales

About Analog Devices
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at and on LinkedIn and Twitter (X).

Summary:
The candidate will provide Field Sales and Operations support to the Consumer team of CSG, supporting a Strategic Global customer. This position is responsible for Customer engagement and support, and will regularly interface directly with the Customer GSM and Operations Teams, including virtual and face to face visits. Internally, this role involves broad cross functional internal engagement, including Field Sales, Customer Operations, Manufacturing Operations, Finance, and other support groups. This position will be based in Taiwan.

Key Responsibilities
include, but are not limited to:

• Understanding the EMS and Module Integrator (MI) supply chain for a top tier strategic account with high revenue.
• Developing and maintain Customer, MI, and EMS relationships.
• Work directly with Customer Asia Production Operations team to ensure high degree of satisfaction while ensuring that we provide the necessary product to meet the customers need.
• Work closely with sales and manufacturing teams to proactively manage assigned customer's demand.
• Continually monitor forward looking supply, inventory levels, and EMS and MI builds versus forecast. Work with Supply Chain Ops to ensure that ADI is positioned to have accurate supply.
• Be the first line of contact for issues in Asia that include shortages, samples for new project development, price, and quality issues.
• Manage customers allocation requirements during product ramps and times of shortages in Asia
• Work with global customer quality engineer team to ensure timely issue resolution.

Qualifications:

• 3-5+ years' experience in a customer-facing role, preferably in Sales or Customer Operations, with semiconductor industry strongly preferred.
• Be inquisitive and action-oriented, with a dedication to customer responsiveness. Team Player.
• Solid understanding of manufacturing and planning processes.
• Demonstrated ability to proactively service business with sense of accountability for positive results.
• Excellent organization skills. Be able to synthetize large amounts of data and develop it into a clear and concise picture
• Problem solving skills, along with demonstrated analytical skills and business acumen.
• Strong English and Mandarin communication skill.
• Willingness to travel as needed

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
Job Req Type: Experienced

Required Travel: Yes, 25% of the time

Shift Type: 1st Shift/Days