Decathlon Marketplace Partner Success Manager

1 week ago

Taichung City, Taiwan DECATHLON TAIWAN 台灣迪卡儂 Full time $70,000 - $120,000 per year

** About Decathlon Sports Marketplace

Decathlon Sports Marketplace is on a mission to become Taiwan's most loved sports shopping platform. We accompany every sports user throughout their journey by offering high-quality gear and experiences that match their needs.

Together with our trusted partner brands, we're building an ecosystem that emphasizes product quality, fast delivery, and great service—making it easy for our customers to gear up and move anytime, anywhere.

**What You'll Do

  1. Analyze & Manage Partner Performance

  2. Track and analyze marketplace sales data and key performance indicators (KPIs)

  3. Maintain CRM records to ensure accuracy and timely updates

  4. Ensure partner compliance with contractual and legal requirements

  5. Develop & Support Strategic Partnerships

  6. Manage and grow long-term relationships with marketplace partners

  7. Provide operational support and resolve issues with actionable solutions

  8. Ensure partners meet service and performance standards (e.g. PQI, CRC)

  9. Drive Business Growth

  10. Co-create commercial and promotional strategies for the marketplace

  11. Propose added-value services and exposure opportunities for partners

  12. Support partners in expanding into other APAC markets

  13. Review & Optimize Strategy

  14. Monitor business performance and identify improvement opportunities

  15. Prepare regular reports to inform internal decision-making
  16. Adjust partnership strategies to improve revenue and operational efficiency

**What We're Looking For

  • 3+ years of experience in e-commerce operations, key account management, or business development
  • Proficient in using Excel, PowerPoint, Word for commercial planning
  • Strong communication, negotiation, and presentation skills
  • Data-driven, organized, and able to manage multiple projects independently
  • Fluent in English (spoken and written); experience in international collaboration is a plus
  • Passionate about sports, and regularly practice at least one sport
  • Familiar with Taiwan's sports brand landscape and e-commerce ecosystem

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