Service Engineer

1 day ago

Taiwan Supermicro Full time $60,000 - $80,000 per year

Job Req ID: 27506 Essential Duties and Responsibilities:
  • Perform hardware installation, integration, and onsite validation for OSINTS systems.
  • Conduct troubleshooting of server, network, and GPU/accelerator components.
  • Support system bring-up, firmware updates, and diagnostic testing.
  • Document and escalate technical issues in coordination with engineering and support teams.
  • Ensure adherence to project timelines, quality standards, and customer requirements.
  • Provide onsite reporting, issue tracking, and status updates to project stakeholders.
  • Coordinate with logistics/warehouse teams for component handling and tool management.
Qualifications:
  • Bachelor's degree in computer-related field or Foreign Languages, or at least 3 years of experience in the IT industry.
  • Strong knowledge of server hardware (rack integration, GPU nodes, networking).
  • Familiar with diagnostic tools, firmware flashing, and system validation.
  • Ability to read technical schematics and apply SOPs accurately.
  • Good communication skills in English (written and spoken).
  • Willingness to work onsite and travel as required by project.

Preferred Skills (Nice to Have):

  • Experience with GPU/AI server environments (NVIDIA, AMD, etc.).
  • Familiarity with liquid-cooling systems and rack-level deployment.
  • Knowledge of Linux-based system administration.
  • Prior experience in large-scale data center projects.
  • Korean language is a plus.

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