Product Operation(Exchange Operation)

19 hours ago

Taiwan Binance Full time $50,000 - $100,000 per year
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities:
  • Data-Driven Product Optimization​
  • Establish comprehensive data monitoring systems for core metrics (user journeys, conversion funnels, engagement)
  • Analyze product flow conversion data, identify optimization opportunities, and implement strategies to improve conversion rates
  • Develop user behavior models and conversion funnel monitoring systems for key paths (registration to transaction)
  • Conduct A/B testing and data iteration to drive continuous improvement
  • Produce regular data reports with actionable insights for stakeholders
  • Design and implement conversion strategies for core user flows (registration, KYC, deposit, trading)
  • Optimize user touchpoints across channels (in-app content, push notifications, AI+ SMS tools)
  • Plan and execute incentive campaigns to boost user activation and retention
  • Support marketing strategy deployment and performance analysis
  • Streamline marketing tools and processes to improve operational efficiency
  • Manage and optimize existing product features through iterative improvements
  • Establish user feedback loops integrating customer service, reviews, and research data
  • Document operational processes (MRD writing) and improve workflows
  • Identify pain points through business analysis and implement solutions via operational strategies
  • Participate in departmental process optimization and mechanism iteration
Requirements:
  • 4+ years in digital product operations (crypto/Web3 experience preferred)
  • Educational background in Business Analytics, CS or related fields
  • Proven experience in conversion rate optimization and user flow design
  • Strong analytical skills with SQL proficiency
  • Expertise in user research methods and data analysis
  • Product design skills with innovative problem-solving ability
  • Familiar with complete product development lifecycle
  • MRD/PRD documentation capability
  • Experience designing incentive campaigns and touchpoint strategies
  • Ability to build behavioral models and monitoring systems
  • Process optimization and workflow improvement experience
  • Strong A/B testing and experimentation methodology
Why Binance
• Shape the future with the world's leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Product Operations

    19 hours ago

    Asia / Taiwan, Taipei / South East Asia / Hong Kong Binance Full time NT$120,000 - NT$240,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Web3 Earn Product Operations Specialist

    3 days ago

    Asia / Taiwan, Taipei / Hong Kong Binance Full time NT$720,000 - NT$960,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Wallet Operations Specialist

    19 hours ago

    Asia / Taiwan, Taipei / Hong Kong Binance Full time $80,000 - $120,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Contractor, Cross Border Payment Specialist, Operations

    19 hours ago

    Taiwan DBS Bank Full time $40,000 - $60,000 per year

    Business Function:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

  • Product Operations Lead

    19 hours ago

    Taipei, 中山區, , Taiwan 17LIVE Full time $120,000 - $180,000 per year

    ✦ Position OverviewThe Product Operations Lead stands at the forefront of live KPIs and live operations strategy for their region. This role will lead Live Ops Product Managers and will focus on collaborating with and guiding regional leadership toward strategies that use our existing feature set to move KPIs. They will manage a small team in their region...

  • Product Operations Specialist

    19 hours ago

    Taipei, 中山區, , Taiwan 17LIVE Full time NT$900,000 - NT$1,200,000 per year

    ✦ Role SummaryThe Product Operations team analyzes product metrics to optimize features, enhance user engagement, and drive conversion and revenue.This role will propose revenue-generating ideas, coordinate product rollouts, and collaborate with cross-functional teams to achieve business growth. The ideal candidate is data-driven, native cantonese speaker,...

  • Contractor, Local Payment Clerk Support, Operations

    19 hours ago

    Taiwan DBS Bank Full time NT$40,000 - NT$60,000 per year

    Business Function:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

  • TCP Production Operator

    19 hours ago

    Tainan, Taiwan Micron Full time $30,000 - $60,000 per year

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Your main task will be operating Equipment.Manning of...

  • Fixed Income Operations Manager

    19 hours ago

    HSBC Bank (Taiwan) Limited This team Full time $100,000 - $120,000 per year

    This team is the backbone of our Global Markets business (one of the largest of its kind in the world) and combines sophisticated 24-hour global coverage with a detailed knowledge of local markets and specialises in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.Markets Operations is...

  • Product Operations Senior Principal Engineer

    19 hours ago

    Taiwan Dell Full time NT$200,000 - NT$400,000 per year

    Product Operations Senior Principal EngineerWhen Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It's about making sure there is consistency between...