Senior/Staff System Software Applications Engineer, Optical Products

Responsibilities
MaxLinear is seeking a driven, high-energy individual with experience in systems applications engineering.

The candidate will use their technical expertise, interpersonal and communication skills to:

• Work with regional Sales and FAE teams to secure design wins and strengthen relationships with key customers and strategic partners:

• Provide direct software integration/debug support to the tier-1 customers and strategic partners

• Communicate and clarify customer require system specifications and application requirements
• Demonstrate MaxLinear product evaluations and present technical seminars at customer sites and trade show events
• Support and track customer design, bring-up, validation, and debug activities

• Provide product and technical training for regional Sales and FAE teams

• Work with internal teams:

• Reproduce customer report issues and finish primary debug

• Clarify customer report issues detail and provide correct information to internal team
• Support internal host SW development work including API driver and tool development
• Support reference design software porting, integration and debugging

• Support regression and stress testing

• Gather information from customers and the market to support marketing:

• Perform feasibility studies on new product features

• Support marketing team to define new products and roadmap

• Conduct competitive intelligence studies and analyses

• Support MaxLinear product development:

• Build reference designs for system validation and customer evaluation

• Develop product test plans and generate test reports
• Generate product collateral and customer support documents including application notes, datasheets, and users' guides

• Work with the Engineering teams to improve product reliability, quality, and product experience

• Support MaxLinear lab team:

• Manage, Test and delivery EVKs to FAEs or customers

Qualifications
Technical Skills Requirement:

• BS/MS in Computer Science, Computer Engineering or Electrical Engineering
• Minimum of 5 years of optical transceiver product development experience in C/C++
• Extensive knowledge of optical transceiver products in system and application levels. MSA/CMIS knowledge is a plus
• Previous experience of optical transceiver module SW development is a plus
• Software design/debug skills are a must while basic software programming skills including driver integration and writing ATEs for reference design testing are highly desired
• The ability to write ATE SW (Python based) for reference design testing is highly desired
• Experienced in 400G/800G/1.6T transceiver design with DML, EML, Sipho Driver/TIA/CDR/DSP/PAM4; including SW/HW debug, and application support is preferred
• Familiar with lab instruments including 400G/800G/1.6T switch, Digital Communication Analyzer (DCA), Optical/Electrical Clock Recovery (CDR), logic analyzer, protocol analyzer, and BER tester, etc

Job Requirement

• Strong ownership to productively drive customer issues to closure. Act as the interface between the customer and internal engineering to resolve technical issues
• Customer support experience is a must
• Write and maintain data sheets, technical application notes, and user guides. Must have the technical capability to guide customers through product usage
• Previous experience of supporting IC products into a high-volume shipment
• Have the ability to process multiple tasks, strong technical account management, and project management skills
• Good English communication skills
• Self-motivated with a great sense of urgency and responsibility
• Able to work well and learn quickly under pressure in a fast-paced environment
• Able to manage both technical and business-related challenges
• This requires up to 30% travel to partners and customers' on-site support

Company Overview
MaxLinear is a global, NASDAQ-traded company (MXL) where the entrepreneurial spirit is alive and well. We are a fabless system-on-chip product company, striving to improve the world's communication networks for everyone through our highly integrated radio-frequency (RF), analog, digital, and mixed-signal semiconductor solutions for access and connectivity, wired and wireless infrastructure, and industrial and multi-market applications.

We hire the best people in the industry and engage them in some of the most exciting opportunities that connect the world we live in today. Our growth has come from innovative, bold approaches to solving some of the world's most challenging communication technology problems in the most efficient and effective manner.

MaxLinear began by developing the world's first high-performance TV tuner chip using standard CMOS process technology. Others said we couldn't achieve the extremely high-performance requirements using CMOS, but we proved them wrong and achieved enduring global market leadership with our designs. Since then, we've developed a full line of products that drive 4G and 5G infrastructure; enable data center, metro and long-haul optical interconnects; bring 10Gbit to the home; power the IoT revolution; and enable robust and reliable communication in harsh industrial environments. Over the years, we've expanded through organic growth and through several acquisitions that have perfectly complemented our existing portfolio and enabled us to deliver complete end-to-end solutions in our target markets. One such example was the acquisition of Intel's Home Gateway Platform Division that added Wi-Fi, Ethernet, and Broadband Gateway Processor SoC technology to our connected home portfolio creating a complete and scalable platform of connectivity and access solutions to fully address our customers' needs.

Our headquarters are in Carlsbad, near San Diego, California. We also have major design centers in Irvine and San Jose, California; Waltham, Massachusetts; Vancouver, Canada; Valencia, Spain; Bangalore and Chennai, India; Villach, Austria; Munich, Germany; Israel; and Singapore.

We have approximately 1,500 employees, a substantial majority of whom have engineering degrees and include masters and Ph.D. graduates from many of the premiere universities around the world. Our employees thrive on innovation, outstanding execution, outside-the-box thinking, nimbleness, and collaboration. Together, we form a high-energy business team that is focused on building the best and most innovative products on the market.