Network Engineer
2 days ago
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
To thrive in this role, you need to have:
- Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
- Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
- Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
- Good understanding of using ITSM tools and ITSM processes.
- Strong planning skills, considering possible changes and circumstances.
- A strong work ethic, including the capacity to put in longer hours when necessary.
- Adaptability to changing environments.
- A client-focused approach, creating positive client experiences throughout their journey.
- The aptitude to communicate and work across different cultures and social groups.
- Excellent active listening skills, confirming understanding and seeking relevant information.
- A positive outlook and resilience under pressure.
- A bachelor's degree in information technology/computing or equivalent experience.
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us.
-
Senior Network Engineer
2 days ago
Taipei, Taiwan BTSE Full time NT$720,000 - NT$1,440,000 per yearAbout BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology...
-
Network Service
2 weeks ago
Taipei, Taipei City, Taiwan Kyndryl Full time $70,000 - $120,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleDo you...
-
Network Service
2 weeks ago
New Taipei, Taiwan Kyndryl Full time $104,000 - $130,878 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleDo you...
-
Network Engineer
2 days ago
Taipei, Taiwan NTT Ltd. Full time NT$420,000 - NT$840,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a...
-
New Taipei, Taiwan Google Full time $70,000 - $120,000 per yearMinimum qualifications:Bachelor's degree or equivalent practical experience.3 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.2 years of experience with test automation and continuous integration (CI) pipeline development in one or more programming languages Python preferred.Experience with Wi-Fi...
-
New Taipei, Taiwan Google Full time NT$720,000 - NT$1,440,000 per yearMinimum qualifications:Bachelor's degree or equivalent practical experience.3 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.2 years of experience with test automation and Continuous Integration (CI) pipeline development in one or more programming languages (e.g., Python).Experience with...
-
Taipei, Taipei City, Taiwan MediaTek Full time $70,000 - $120,000 per yearJob DescriptionParticipate in Network System software/firmware development & maintenance on 5G CPE/MiFi platformsRequirementFamiliar with C/C++ language, TCP/IP Protocol Suite, IEEE 802.3, IEEE802.11, RTOS and ARM based SOC device driverAt least 2 years of experience with embedded Linux software/firmware development, knowledge and experience with Linux...
-
Sr. Software Engineer
2 days ago
Taipei, Taipei City, Taiwan RUCKUS Networks Full time NT$900,000 - NT$1,200,000 per yearIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.RUCKUS Networks is hiring a Senior Software Engineer who will work closely with our team in TaipeiHow You'll Help Us Connect The WorldWe are seeking an experienced and highly motivated Senior Software Engineer to lead the development of user space...
-
Hardware Engineer
2 days ago
Taipei, Taipei City, Taiwan Robert Walters Full time NT$720,000 - NT$1,440,000 per yearThis job is a cordially invited to join a top company in Taipei, focusing on the field of network switches, as a hardware R&D engineer. This role will allow you to work on a number of large-scale projects, working closely with colleagues from different departments to drive every step of the product from design to mass production.What Will You DoAs a hardware...
-
Component Engineer, Taiwan
2 weeks ago
Taipei, Taiwan Arista Networks Full time $90,000 - $120,000 per yearCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a...
