VP, Team Lead, Branch Operation Management, COO, Consumer Banking Group
2 weeks ago
DBS is seeking a highly experienced and dedicated professional to lead our Branch Operations Management (BOM) governance team within COO Office. This pivotal role is responsible for ensuring robust risk control and operational excellence across our branch network.
Key Responsibilities:
Risk Control and Regulatory Compliance:
l Partner with the COO and BOM team to establish a strong risk-controlled branch operating environment.
l Lead the team in simplifying risk and control processes to enhance branch operational smoothness and regulatory compliance.
l Serve as the primary lead for AML/KYC/CDD/L&C within the department, fostering strong communication and efficiency platforms between relevant departments and branch operations staff.
l Be the major responsible leader to make sure branch audit and compliance matters to ensure the BOM team & branch operations team operates smoothly within the bank's compliance framework.
l Act as the primary person-in-charge for FSC regulatory examination of the BOM department, aiming for satisfactory results.
l Lead the team in executing SI and SACA items, ensuring high-quality and satisfactory branch operational execution.
l Proactively develop risk control initiatives to ensure excellent audit and process performance for CBG branches.
l Cross-Functional Collaboration, need to build and maintain strong relationships with internal and external stakeholders across various teams and levels to ensure seamless and efficient branch operations. Mentor and guide branch operations teams in their day-to-day tasks, providing crucial support and direction.
l Daily operational management and related regulatory reporting to ensure compliance with needed regulatory requirement.
l Be the major owner to report and response major issue related to regulatory and compliance.
Operational Enhancement and Innovation:
l Lead the team in strengthening risk control awareness among branch operations staff, providing regular updates and training to foster a sound risk control mindset and enhance the overall quality of the branch operating environment.
l Innovate operational processes to minimize manual controls, leveraging systematic, automated, and organized methods to assist branch operations staff in strengthening relevant processes to meet regulatory requirements.
l Proactive problem solving & issue resolution. To proactively identify, analyze, and resolve operational challenges, proposing and implementing effective, data-driven solutions.
Team Leadership and Development:
l Lead, mentor, and develop a high-performing team.
Qualifications:
l Proven expertise in risk management, particularly within a financial services or banking environment for over 15 years .
l Strong understanding of AML, KYC, CDD, Compliance, and Audit / Regulations and all banking knowledge.
l Experience in leading and optimizing operational processes.
l Excellent communication, leadership, and problem-solving skills.
l Ability to drive a culture of continuous improvement and risk awareness.
l A supportive and collaborative team player who enjoys mentoring and empowering others to achieve success.
-
Branch Ops
2 weeks ago
Taipei, Taipei City, Taiwan myGwork - LGBTQ+ Business Community Full time $80,000 - $120,000 per yearThis job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job SummaryAchieve / exceed the business targets setControl and administer the daily operations from Priority Banking customersEnsure that office rules, branch...
-
Branch Ops
2 weeks ago
Taipei, Taipei City, Taiwan Standard Chartered Full time NT$900,000 - NT$1,200,000 per yearJob SummaryAchieve / exceed the business targets setControl and administer the daily operations from Priority Banking customersEnsure that office rules, branch control and operational procedures are strictly adhered toResponsibilitiesStrategyTo Assist Branch Manager ToAchieve / exceed the business targets setControl and administer the daily operations from...
-
Banking Operations Officer
1 week ago
Taipei, Taipei City, Taiwan HSBC Full time NT$1,200,000 - NT$2,400,000 per yearJob ID: 281957Location: Taipei, TaiwanArea of interest: OperationsJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 20-Aug-2025Closing date: 12-Oct-2025Job Advert DetailsGroup Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer...
-
CCSS Senior Team Manager
1 week ago
Taipei, Taiwan HSBC Full time NT$1,200,000 - NT$2,400,000 per yearInternational Wealth and Premier Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from...
-
營運主管 Business Operations Lead
2 weeks ago
Taipei City, Taiwan BTSE Full time NT$60,000 - NT$120,000 per yearAbout BTSE彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology...
-
Assistant to Chief Operating Officer
1 week ago
Taipei, Taipei City, Taiwan Leo International Precision Health Full time NT$600,000 - NT$1,200,000 per yearRole SummaryThe Assistant to the COO plays a critical managerial role in supporting group operations, project execution, and subsidiary coordination for a Frankfurt-listed company. The position requires strong analytical, legal, and financial literacy—particularly inIFRS,German GAAP, andEuropean corporate governance—to ensure that strategic initiatives,...
-
Team Leader, Client Centre
2 weeks ago
Banqiao District, New Taipei City, Taiwan Standard Chartered Full time NT$1,200,000 - NT$3,600,000 per yearJob SummaryJob Responsibilities:Manage and lead the day to day teleservice inbound team operation & problem solving in order to meet with the required service levels, standards & targets.Be responsible for ensuring that quality teleservice will be provided to all timesLead the team to deliver a consistently superior customer experience by being highly...
-
Team Leader, Client Centre
2 weeks ago
Banqiao District, New Taipei City, Taiwan myGwork - LGBTQ+ Business Community Full time NT$1,200,000 - NT$3,600,000 per yearThis job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job SummaryJob Responsibilities:Manage and lead the day to day teleservice inbound team operation & problem solving in order to meet with the required service...
-
Taipei, Taipei City, Taiwan myGwork - LGBTQ+ Business Community Full time NT$900,000 - NT$1,200,000 per yearThis job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job SummaryLead the E2E delivery of WRB High-Net-Worth Client Onboarding services, with a focus to provide superior client experience under standard...
-
Sales Executive III
1 week ago
Taipei, Taiwan FIS Global Full time NT$60,000 - NT$120,000 per yearPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's DegreeWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start...
