Quality Senior Principal Engineer

1 week ago

TAIPEI, Taiwan Dell Full time

We believe quality is the backbone of every product we deliver at Dell Technologies. As a Senior Principal Quality Engineer, you will play a pivotal role in developing and implementing technical quality assurance and control systems to ensure our products meet the highest standards. Our team defines strategy and governance for quality standards and methodology, and we look for ways to continuously improve inspection, verification, and validation of our finished products.

Main Responsibilities:

  • Manage the Line of Business (LOB) Quality team to identify and implement projects that improve the customer experience, reduce dispatched rates, and call rates.
  • Steer quality teams to execute plans and schedules that support LOB goals and initiatives.
  • Forecast lifetime dispatch rates and call rates for current and new platforms.
  • Drive quantification of Warranty Cost liability by platform and channel with 3-year cost per box shipped goals.
  • Define and drive reduction initiatives and develop supporting business cases for product design features while influencing the supply base for quality improvements.

Requirements:

  • 12 to 15 years of related experience.
  • Ability to proactively communicate and deal with ambiguous situations by recommending effective solutions.
  • Motivated to solve problems that affect project goals and recognize impact, benefits, and risks, advising on solutions.
  • Advanced understanding of technology disciplines, such as hardware, software, solutions, and ability to influence other groups through technical expertise.
  • First-hand experience with quality tools, data, and processes, and ability to use those tools to influence design outcomes and improvements across LOB's within project, across.

About Us:

We put our team members at the center of everything we do. If you are looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we are looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live, and play. Join us to build a future that works for everyone because Progress Takes All of Us.

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