Senior Microsoft 365

Job Description
Senior Microsoft 365 & Copilot Solution Architect Mode of hire
- Permanent Mode of work
- Remote Experience
- 10+ years Language
- Cantonese or Mandarin Solution Area: Al Business Solutions primary Technology Area: Microsoft 365, Copilot, Copilot Studio, power Platform & Modern Work

Experience:
10+ years overall, with strong recent Microsoft 365 and Copilot/Power Platform experience The role aligns well with the FY27 Al Business Solutions direction, which emphasizes an Al
- ready foundation across Microsoft 365 and Power Platform, accelerating Copilot adoption, and helping customers build, deploy, govern, and scale intelligent agents. Rote Summary We are looking for a senior Microsoft 365 & Copilot Solution Architect with strong hands
- on expertise across Microsoft 365 administration, architecture, security, govemance, Microsoft Copilot, Copilot Studio, agents, Power Platform and Microsoft 365 workloads. The candidate should be capable of engaging customers on complex Microsoft 365 and Al transformation scenarios, assessing their current environment, defining solution architecture, resolving technical blockers, designing secure Copilot and agent solutions, and providing deployment, governance, adoption and optimization guidance. The role requires a combination Of deep technical expertise, architecture capability and customer4acing consulting skills. Microsoft's current Copilot guidance also places strong emphasis on security, governance, readiness, licensing, data access, administration and lifecycle management for Copilot and agents.

Key Responsibilities
I. Microsoft 365 Architecture & Administration Design and review enterprise Microsoft 365 architectures. Provide technical leadership for Microsoft 365 tenant administration and governance. Assess existing Microsoft 365 environments and provide recommendations covering configuration, scalability, security and operational governance. Support Microsoft 365 Enterprise Apps including Office applications. Design identity and access solutions supporting Microsoft 365 workloads. Automate Microsoft 365 administration using PowerShell, Microsoft Graph API and scripting. Establish operational standards, administration models and govemance frameworks. 2. Microsoft 365 Copilot & AI Assess organizational and technical readiness for Microsoft Copilot. Design and support secure Microsoft Copilot deployments. Provide architecture guidance for Microsoft 365 Copilot across Microsoft 365 workloads. Support configuration and adoption of Copilot Chat. Design and implement Copilot Chat agents and enterprise agent scenarios. Support Copilot experiences across SharePoint, Teams, web and model-driven applications. Guide customers on Copilot licensing, configuration, security, data access and a dm inistrative controls. Troubleshoot Copilot functionality and deployment issues. Define technical architecture for enterprise-scale Copilot implementations. Current Microsoft guidance includes centralized administration of Copilot scenarios through Microsoft 365 administrative controls and emphasizes least-privileged administrative access. 3. Copilot Studio & Agent Development Design, build and deploy enterprise agents using Microsoft Copilot Studio. Develop agents integrated with Microsoft 365 Copilot. Configure topics, actions, knowledge sources, connectors and authentication. Design agent lifecycle and governance models. Build reusable Copilot agents supporting business processes and productivity scenarios. Extend Copilot capabilities using plugins, connectors, APIs and Microsoft Graph. Support M365 Copilot Agents and Copilot Plugins. Establish governance around agent creation, sharing, publishing and lifecycle management Agent lifecycle management is becoming an important governance discipline, covering deployment, sharing, connectors, DLP controls, approval workflows and retirement. 4. Power Platform Strong hands-on experience with: Power Apps Power Automate Power Pa ges Copilot Studio / Power Virtual Agents Power Platform administration Power Platform environment management Power Platform governance Data Loss Prevention policies Environ ment strategy Power Platform security Center of Excellence / governance concepts Copilot and agent administration within Power Platform Microsoft's Power Platform administration experience now provides centralized controls and insights for Copilot and agent usage, security, settings and governance. 5. Identity, Security & Compliance Strong knowledge of:
• Microsoft Entra ID / Microsoft 365 Identity Authentication and authorization Conditional Access MFA Enterprise applications App registrations Role-based access control Privileged administration Microsoft Purview Data Loss Prevention Information Protection Security for M icrosoft 365 Copilot data security and govemance The role should follow least-privilege administration and enterprise security/governance principles when designing Microsoft 365 and Copilot solutions. 6. Exchange & Collaboration Workloads Hands-on expertise administering, troubleshooting and governing: Exchange Exchange Online Administration & Governance Exchange Online Protection Exchange Online Security & Compliance Exchange Server / hybrid concepts Mail flow and security SharePoint / OneDrive SharePoint Online Administration & Governance SharePoint permissions Information architecture Content governance OneDrive for Business ntegration with Microsoft Copilot Microsoft Teams Teams Administration & Governance Teams security and policies Teams Bookings Teams Copilot Network Performance & Optimization The candidate should have strong understanding of Microsoft 365 networking and be able to: Assess Microsoft 365/Copilot connectivity. Identify latency and network performance issues. Analyze proxy, firewall and DNS dependencies. Review Microsoft 365 network architecture. Optimize Microsoft 365 and Copilot user experience. Troubleshoot connectivity affecting Teams, SharePoint, Exchange, OneDrive and Copilot workloads. Work with enterprise networking teams to resolve performance bottlenecks. Windows & Endpoint Management Experience with: Microsoft Intune Windows 1 1 Previous Windows client environments Device enrollment and management Endpoint security and compliance Application deployment Configuration profiles ConditionalAccess integration Microsoft 365 Apps deployment Copilot readiness on managed endpoints Core Technical Skills For sourcing, I would categorize the skills like this: Super Critical Microsoft 365 Administration & Governance Microsoft 365 Copilot M365 Copilot Architecture Copilot Studio M365 Copilot Agents / Copilot Chat Agents Microsoft Entra ID / M365 Identity Microsoft Purview Security for Microsoft 365 Power Platform Administration & Governance SharePoint Online Administration & Govemance Teams Administration & Governance Critical Exchange Online Microsoft Intune Power Apps Power Automate Microsoft Graph API PowerShell / M365 scripting OneDrive for Business Windows 1 1 Microsoft 365 networking and performance optimization Good to Have Power Pa ges Forms Exchange Server / hybrid Exchange Copilot plugins Copilotfor model-driven apps Copilot for web Teams Bookings Enterprise agent development Previous Windows client versions
• Viva workloads About Sonata Software Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.
AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland) . We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network. Why join Sonata Software? At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.