Technical Service Specialist, Taiwan

Introduction

The role provides technical support, site supervision, testing & commissioning and training to Belimo Key Customers for all Belimo product ranges in Taiwan.  The calibre shall support the Sales Director on striving customer satisfaction in OEM industry with strong technical background.  The calibre shall take care of OEM customers and related stakeholders such as consultants and building owners to facilitate business growth.  

Key Responsibilities

• Provide technical expertise and application support for HVAC systems, including Chiller Plants, PAUs, AHUs, fan extraction systems, VAV systems, and data center fan wall applications.
• Support system design reviews, product selection, troubleshooting, and commissioning activities to ensure optimal system performance and customer satisfaction.
• Build and maintain strong relationships with customers, consultants, contractors, suppliers, and other stakeholders to support project and business objectives.
• Collaborate with sales teams to identify customer needs and develop technical solutions that meet project specifications and performance requirements.
• Work with cross-functional teams to develop and execute product launch plans, ensuring successful market introduction and adoption.
• Conduct technical presentations, product demonstrations, and training sessions for customers, partners, and internal teams.
• Monitor market trends, competitor activities, and emerging HVAC technologies, providing feedback to support product development and business growth initiatives.

Required Expertise

• Degree in Automation, HVAC, Mechanical, Electronics, or related Engineering disciplines; Diploma holders with relevant experience will also be considered.
• 2-4 years of experience in the HVAC industry or a related technical field for the Technical Support Engineer position.
• Candidates with 4+ years of relevant HVAC experience may be considered for the Assistant Technical Support Manager position.
• Good command of written and spoken English.
• Solid knowledge of hydronic, hydraulic, and control systems.
• Proficient in Microsoft Office applications; SAP and CRM knowledge is an advantage.
• Strong communication, interpersonal, and relationship-building skills with customers and business partners.
• Self-motivated, customer-oriented, and willing to travel as required.

People at Belimo

Smart buildings start with dedicated people. We bring talented people together and foster an environment to succeed. At Belimo, respect, trust, and support across departments help ideas move quickly into real-world solutions, because we achieve more together than we ever could alone. . 

About Belimo

Belimo is the global market leader in the development, production, and sales of field devices for the energy-efficient control of heating, ventilation and air-conditioning systems. The focus of our core business is on damper actuators, control valves, sensors and meters. Founded in 1975, the company has been listed on the Swiss Exchange (SIX) since 1995. 

Compensation & Benefits

At Belimo, we believe in fair, equitable, and competitive compensation. We offer pay that reflects your skills, experience, education, and location. Beyond compensation, you'll benefit from a comprehensive rewards package designed to support your health, financial wellbeing, and long-term success. Belimo is proud to be an Equal Opportunity Employer.