Supply Chain Specialist

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building. 

Job Title: Supply Chain Specialist
Location: Taiwan, Taipei
Workplace Type: Onsite

JOB SUMMARY

We are seeking an experienced Buyer to join NZXT, a multinational leader in gaming computer technology. This role requires expertise in managing contract manufacturers (CMs) and driving cross-functional alignment with internal stakeholders. The ideal candidate will excel in supplier negotiations, risk mitigation, and ensuring seamless purchasing flow between contract manufacturers/Vendors and NZXT.

RESPONSIBILITIES

• Serve as PO primary point of contact for OEM/ODM partners to ensure on-time delivery of components and resolve technical/commercial issues.
• Negotiate capacity and lead times with CMs to align with supply plans and production schedules.
• Manage relationships with suppliers, address supply chain disruptions through proactive contingency planning.
• Partner with Supply Planning to translate sales demand forecasts into actionable purchasing plans, ensuring optimal inventory levels.
• Coordination with Supplier Managers, collaborate on supplier performance metrics, cost-saving initiatives, and supplier diversification strategies.
• Support cost benchmarking and Total Cost of Ownership (TCO) analyses for key components. 
• Work closely with the Logistics Team to optimize shipping modes (air/ocean freight), Incoterms, and customs clearance processes. 
• Resolve inbound delivery issues (e.g., delays, damages) and ensure compliance with import/export regulations. 
• Execute purchase orders, and contracts with a focus on cost, quality, and compliance. 
• Utilize ERP systems for PO tracking, and invoice dispute resolution. 

QUALIFICATIONS

• Experience: 3+ years in procurement/buying roles within the computer hardware industry, with proven experience managing contract manufacturers and global component suppliers. 
• Understanding of computer hardware (e.g., Cases, PSUs, Coolers, Fans, Motherboards, Keyboards, Mice, Audio,..) 
• Familiarity with CM/ODM/JDM business models and NPI processes. 
• Knowledge of AI-driven procurement tools.
• Experience with VMI (Vendor-Managed Inventory) programs for high-cost components.
• Advanced proficiency in ERP systems, Excel, and data analytics platforms. 
• Soft Skills:
  Strong negotiation tactics to secure favorable terms with CMs and component suppliers.
  Ability to communicate technical requirements to engineering teams and commercial terms to finance/legal stakeholders.
  Fluency in English. 

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: 

• We care a lot
• We speak up
• We do what we say

• We are curious and aren't afraid to try
• We take accountability
• We apply what we learn

• We are in this together—win or lose
• We lift each other up
• We value every voice

• We make it efficient
• We reduce friction
• We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.