Learning & Development Manager

1 week ago


Taipei Taipei City, Taiwan CHANEL Full time NT$60,000 - NT$120,000 per year

Job Description Summary
Role Purpose

Delivers specialised blended learning experiences for complex products or services

Responsibilities

  • Manages sales blended learning and education experiences including activities such as facilitation of virtual and face-to-face learning sessions, community management and content curation for complex products or services, ensuring learners' adoption as well as ensuring accuracy is maintained.
  • Builds strong rapport with in-store colleagues, building their confidence.
  • Acts as a point of contact for boutique staff for product and sales questions.
  • Coordinates with senior colleagues to determine and plan sales learning needs in the geographical area.
  • Contributes experience and expertise to the development and update of blended learning and education assets and experiences as well as company policy.

Desirable experience

  • University degree in L&D, sales, training OR comparable education/work experience
  • Generally highly proficient level of experience in sales training


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