Service Engineer_MED

1 week ago

North District, Taiwan ea52803b-3c36-42e8-bb5d-b59fc16f871d Full time $40,000 - $60,000 per year

Position Summary

Provides after-sales service support to customers on-site in the fields of installation, repair, and maintenance Zeiss medical products

Enhance ZEISS Good Brand Image by completing PM, according to the guideline, in time, and provide effective solution to make sure customer operation won't be interrupted in case of equipment breakdown.

Main Tasks

  1. Understand customer workflow

  2. Provide timely PM to new customer based on the company guideline

  3. Handle technical inquiry and provide installation, deinstallation, maintenance, troubleshooting and repair.

  4. Quotation to customer timely in case of repair out of warranty.

  5. Maintain good relationship with existing customers

  6. Willing to go overseas to attend company assigned training courses.

Requirements

  1. Fluent English

  2. Be able to work under pressure and in a team.

  3. Proactive attitude in resolving outstanding issues.

  4. Willing to go extra miles to come out win-win solution for customer and the company.

  5. Acceptable for short-term business trips.