Store Manager, Taiwan Dark Grocery, Retail
2 weeks ago
About the Role
The Dark Grocery team is responsible for piloting, launching, and scaling dark stores across Taiwan. As a Store Manager, you will play a critical role in driving the success of this new line of business from day one.
You will operate at the ground level of a brand-new business model, owning day-to-day operations while helping define scalable processes and standards. This role is ideal for an operations leader who thrives in fast-paced, ambiguous environments and is excited to build something from the ground up with the potential to scale rapidly.
What You Will Do
Warehouse Operations
- Oversee daily warehouse operations, including inbound receiving, restocking, and pick-and-pack fulfillment
- Ensure a consistently high-quality and reliable customer delivery experience
Team Management
- Recruit, train, and manage a team of warehouse associates
- Schedule shifts, provide ongoing coaching and feedback, and foster a high-performing team culture
Inventory Control
- Manage inventory accuracy through regular physical counts
- Own wastage and shrinkage processes to maintain high on-shelf availability
Compliance & Safety
- Enforce standard operating procedures related to safety, legal compliance, documentation, and administrative requirements
Facility Maintenance
- Maintain the physical condition of the warehouse, including equipment inspections
- Coordinate repairs, cleaning, and maintenance as needed to ensure operational readiness
Basic Qualifications
- 5+ years of proven experience in warehouse operations or management
- Experience leading, training, and developing teams in warehouse or shift-based environments
- Fluency in Traditional Chinese (reading, writing, and speaking)
Preferred Qualifications
- Prior experience in Grocery or FMCG retail, with hands-on exposure to fresh items or perishables
- Self-starter mindset with the ability to thrive in ambiguity and fast-paced, startup-like environments
- Strong stakeholder management and communication skills, with the ability to influence cross-functional partners
- Demonstrated experience optimizing warehouse efficiency to meet aggressive operational and financial targets
If you'd like, I can also help calibrate level, adjust this for internal vs external posting, or create a sourcing-friendly summary.
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