Senior Associate, Telemarketing Personal Loan Team Lead, Team Lead, Cards
8 hours ago
-Business Function\: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
-Job Responsibilities:
1.Achieve monthly target goal in the angle of sales volume and revenue
2. Lift up sales productivity for both rookie and experienced sales
3. Manage daily sales activities to ensure sales morale
4. Monitor sales calls to ensure selling quality and risk compliance
5. Able to co-work with counterpart such as Credit Risk, Credit Approval, Product, and Operations
6. Provide guidance to TM portfolio sales in order to achieve company vision and business goal
7. Increase sales capacity through continuous improvement in staff productivity, sales process re-engineering
8. Follow and monitor staff to obey company policy and guideline
9. Familiar and comply with Tele-sales relevant laws and regulations.
-Job Requirements:
1. Experiencesin relevant telesales business development is a must; unsecured lending experience is a plus
2. In-depth knowledge of lendingproducts, familiar with FSC lending guideline
3. Lead team members to participate related training course for improved related knowledge
4. Aggressive personality and can work under pressure
5. Strong leadership and people management skills
6. Good sense of market and community development
7. Basic PC skills
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