Associate, Specialist

2 days ago

Taiwan DBS Full time NT$40,000 - NT$80,000 per year

Role Summary:

The CDD Checker in CBG is responsible for reviewing and verifying Customer Due Diligence (CDD) cases, ensuring compliance with bank policies and regulatory requirements. This role involves using the new AOS CDD system for processing and requires attention to detail in handling various client scenarios, particularly concerning risk assessment and documentation.

Key Responsibilities:

  • CDD Case Review and Verification:
    • Review and approve CDD cases initiated by the maker within the new AOS CDD system.
    • Perform risk rating verification.
    • Ensure all necessary documentation and information are complete and accurate according to the latest SOP guidelines.
  • System Operations:
    • Utilize the new AOS CDD system for all regular and triggered CDD cases.
    • Address issues where cases are locked in the system, and release them if necessary.
    • Troubleshoot cases that fail to close in the system due to Finacle or V+ profile update issues, identifying and resolving discrepancies in customer information such as occupation details or email flags.
    • Process case cancelations and ensure proper authorization by a case checker (the maker and checker cannot be the same person).  
  • Risk Assessment and Compliance:
    • Understand and apply concepts related to CDD risk levels, including low, medium, and high-risk classifications, and the corresponding documentation requirements.
    • Re-evaluate and adjust customer risk levels if there are significant changes in customer identity, occupation, or other background information.
    • Conduct sanction questionnaires and related checks.
    • Verify information for specific customer types, such as those with certain occupations (e.g., retired, student, homemaker, unemployed), ensuring proper source of funds documentation.
    • Perform inquiries like household event announcements.
    • Ensure compliance with sanction identification and internal control guidelines.
  • Coordination and Communication:
    • Communicate with makers and relevant teams to resolve issues, such as incorrect branch selection during case initiation or problems with data updates in Finacle or V+.
    • Forward KYC printouts to the submitting branch contact and AML CDD Team.
    • Collaborate with AML CDD Team for specific case reviews, especially for OBU eBCAP in AOS processes.
 Hiring Criteria

Experience & Skills:

  • Proficiency in Customer Due Diligence (CDD) processes and Know Your Customer (KYC) regulations.
  • Experience with financial systems such as Finacle and V+ for customer data management and updates.
  • Ability to perform name screening and risk rating verification.
  • Strong attention to detail for reviewing and ensuring accuracy of customer information and documentation.
  • Problem-solving skills for addressing system-related issues and case exceptions.
  • Knowledge of sanction checks and related compliance procedures.
  • Familiarity with the new AOS CDD system, or similar client onboarding and review systems, is highly beneficial.
  • Ability to follow Standard Operating Procedures (SOPs) and adapt to new guidelines.

Key Traits:

  • Responsible and meticulous in handling sensitive customer data.
  • A strong sense of integrity and commitment to compliance.
  • Effective communication skills for internal coordination.  

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