CBO Account Service Ops(CUL), Operations
1 day ago
Business Function:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Description:
The Key accountabilities cover for the checker role:
- To perform the Data Capture for Cred card / PL Application include exception- case follow up with Sales and TV colleague.
- To perform data maintenance by channel request, including static data change, card status update , cancellation, card block code ………..etc.
- To handle credit card statement returned and reprinting related matters. .
- To perform card re-issue , cash advance PIN generation and mailing.
- To perform credit card servicing related DDA utility, autopay setup processes.
- Communicate with outside vendors for card embossing / reconciliation ..
- Support end2end UAT testing, LV, data verification and result validation before project sign-off
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