Sr. Hardware Development Engineer/Sustaining Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you enjoy solving complex problems and driving influential changes? Are you curious about the systems used to run the largest cloud computing infrastructures in the world? Do you thrive in a fast paced and ever-changing environment? If you answered YES to these questions, then our team is looking for you The AWS Board Core Design & Services team drives system innovation in the servers used by all of Amazon Web Services, including EC2, S3 and CloudFront. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry.

What you will do: As a member of the AWS Board Core Design & Services team based in Taiwan, you will own the sustaining engineering efforts and NPI validation supervision for server components at ODM partners. You will be responsible for hardware validation, quality management, and technical issue resolution during mass production. You will collaborate with ODM teams to ensure smooth transition from NPI to mass production, while maintaining AWS's high standards for quality and reliability. You'll provide leadership in production validation processes and work closely with US-based design teams to implement design improvements. This role requires strong technical expertise combined with excellent project management skills to coordinate between AWS internal teams and ODM partners.

Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS creates a unique opportunity for differentiated hardware that will directly benefit customers.

Why you will love it: You will build next-generation hardware that powers the cloud. You will deliver improvements for our customers and have a direct impact on our bottom line. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.

A day in the life
Hardware engineers within the AWS Board Core Design & Services team in Taiwan focus on sustaining engineering and NPI validation activities, including: managing ODM validation processes, reviewing test coverage and results, conducting failure analysis, driving corrective actions, and ensuring smooth mass production. You will coordinate between US-based design teams and local ODM partners, review production test data, optimize manufacturing processes, and implement continuous improvement initiatives. The role requires balancing technical depth with project management skills to ensure AWS hardware quality standards are maintained throughout the product lifecycle.

About the team
*Why AWS*
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Within AWS AWS Board Core Design & Services team, our organization is responsible for system innovation in the servers used by all of Amazon Web Services. Beyond product delivery we actively manage the fleet of Servers in the data center that keeps growing. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Basic Qualifications:
* BS Electrical/Computer Engineering (or equivalent experience)
* 7+ years of experience in hardware validation and sustaining engineering
* 7+ years of experience working with ODM partners in Asia
* 7+ years of experience in test development and validation processes
* 7+ years of experience in failure analysis and debug of complex hardware issues
* 7+ years of experience in manufacturing test development and optimization
* Fluent in English and Mandarin Chinese (written and verbal)

Preferred Qualifications:
* Master's degree in electrical engineering, computer engineering, or equivalent
* 10+ years of experience in server validation and sustaining engineering
* Strong expertise in hardware validation methodologies and manufacturing processes
* Experience in managing ODM relationships and driving technical programs
* Experience with server technologies including power, thermal, mechanical, BIOS, BMC
* Strong project management and cross-cultural communication skills
* Experience in production yield analysis and improvement
* Knowledge of industry standard quality tools and methodologies (6-sigma, 8D, etc.)
* Experience in developing and implementing validation test plans
* Experience in managing concurrent engineering projects with multiple ODM partners
* Ability to work independently and lead technical discussions with ODM partners
* Experience in component quality management and supplier quality engineering
* Meets/exceeds Amazon's leadership principles requirements for this role
* Meets/exceeds Amazon's functional/technical depth and complexity for this role

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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