Supply Chain Program Manager

Who We Are
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

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About The Role
Motive is seeking a highly motivated and experienced Supply Chain Program Manager (SCPM) to lead the strategic CM/JDM relationship. The SCPM will be responsible for managing supplier relationships, ensuring timely delivery, optimizing costs, mitigating risks, and being a key contributor to the overall supply chain strategy. This role requires strong cross-functional collaboration, excellent communication skills, and a proven track record of success in a fast-paced environment. The ideal candidate will demonstrate a high degree of ownership, strategic thinking, and the ability to drive significant impact.

What You'll Do

• Strategic CM/JDM Management:

• Demonstrate deep and/or broad expertise in supply chain management, acting as a subject matter expert in the CM/JDM management.

• Develop and implement a comprehensive strategy to optimize delivery, quality, and cost while mitigating potential risks, for key CM/JDM partners.
• Build and maintain strong relationships with CM/JDM partners at both the working and executive levels.
• Manage supplier contracts, including periodic reviews and renegotiations to ensure favorable terms for Motive.
• Conduct regular business reviews (QBRs) with suppliers, including quarterly metrics reviews and bi-annual strategic alignment meetings.
• Manage and resolve supplier-related issues and escalations effectively and timely.
• Hold suppliers accountable for contractual agreements and drive continuous improvement in cost, quality, and delivery.

• Collaborate with suppliers to ensure long-term strategic alignment in both products and technologies.

• New Product Introduction (NPI):

• Build strong cross-functional relationships to enable NPI projects from concept to EOL.

• Lead the RFP negotiation and facilitate a cross-functional, data-driven and objective supplier selection process.
• Negotiate favorable terms with suppliers, including NRE, sample costs, production costs, Capex, reliability testing, certification testing, and other related expenses.
• Support NPI efforts to ensure suppliers meet contractual obligations. Manage escalations during NPI as needed.

• Ensure appropriate capacity is in place to support business volume.

• Operations Management:

• Ensure suppliers understand Motive's forecasts and orders and deliver accordingly.

• Review supply commitments weekly and resolve material shortages, capacity constraints, and other delivery issues. Develop forward looking strategies to ensure material and capacity availability.
• Manage purchase orders and update supply plans in Motive's ERP system.
• Collaborate with planning to optimize air/ocean shipments for product availability and cost-effectiveness.
• Collaborate with quality and testing engineering teams to ensure the product quality complies with Motive's specifications and requirements.

• Develop strategies with CM/JDM to reduce lead times and overall liability.

• Cost Optimization:

• Understand the cost model at the CM/JDM, including BOM and MVA breakdowns, to ensure cost reasonableness and favorability.

• Identify cost reduction opportunities and develop and execute cost optimization roadmaps in collaboration with internal teams (product, engineering, commodity management) and suppliers.
• Coordinate post-ramp qualification efforts to qualify second sources, increase production capacity, and improve product design.

What We're Looking For

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. Master's degree preferred.
• 8+ years of experience in supply chain management, contract manufacturing, or a related field, preferably in the consumer electronics industry.
• Proven experience in managing CM/JDM in related industries.
• Strong understanding of manufacturing processes, cost structures, and supply chain dynamics.
• Excellent negotiation, communication, and interpersonal skills.
• Demonstrated ability to build and maintain strong supplier relationships.
• Proactive and self-driven, with a strong sense of ownership. Possesses excellent analytical and problem-solving skills to identify and resolve issues independently.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Proficiency in ERP systems and Google Docs/Microsoft Office Suite.
• Fluent in English and Mandarin Chinese.
• Experience working in a global environment.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.