Senior Logistic Representative

4 days ago

Kaohsiung City Kaohsiung City, Taiwan MVC Resources Full time NT$300,000 - NT$420,000 per year

OUR CLIENT
Our client is a 40 years global health and wellness company that sells weight management, nutrition, and personal care products with presence in more than 90 countries. This is an English speaking position which requires to interface with foreign stakeholders from other countries.
POSITION SUMMARY

  • Responsible for the overall logistics operation in sales center, including warehousing, order fulfillment and member service.
  • Manage Customer Complaint ATS orders / Buyback / Cancellation Case Processing
  • Saturday shifts (half day) required (bi-weekly or once a month)
  • Responding to customer inquiries to ensure that the quality of all services provided meets the required standards.
  • Support promotion and stock control for Kaohsiung Pick Up center
  • Warehouse/ ASC stock replenishment.
  • Perform Daily/Weekly/Annual Cycle count/Stocktaking.
  • Support other tasks assigned by manager/supervisor

DETAILED RESPONSIBILITIES/DUTIES:

  • Collecting order documents to fulfill deliveries for customers.
  • Managing stock including item replenishment, receiving and storage
  • Perform cycle count (daily, weekly, year-end count) and comply with relevant polices
  • Check and close any unposted orders in the system properly
  • Establish and maintain maximum and minimum consumables inventory levels.
  • Responding to customers inquiries to ensure that the quality of all services provided meets the required standards.
  • Support promotion and stock control
  • Support nutrition training activities
  • Handle data filing and archiving based on policy
  • Suggest for processes that make the logistics operation more efficient and organized.
  • Support main warehouse operation if needed.
  • Saturday shifts (half day) required
  • Can be independent execution of work under minimal supervision

Requirements

  • Bachelor's degree in Logistics or Business.
  • 3+ years previous experience in logistics coordination or retail service.
  • Proficiency in Microsoft Office programs.
  • Great self-independence and motivation.
  • Excellent customer service and client relations skills

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