Sr. Special Accounts Manager

Will be written in appropriate language by external recruiter, supporting multiple accounts in areas in Asia.

Position Title (Job Code): Sr. Special Accounts Manager S00556

Grade Level: 17 FLSA

Status (Applicable Exemption): Exempt

Principal Work Location: Asia - Field Based Department: Business Management & Sales

Reports to (Title): Regional Metallurgy Manager

Number/Type of Employees Supervised: 0

Principal Purpose of Position:

· Manages an existing sustained customer base with a minimum sustained territory size of $30 million up to $75 million.

· Territory will include strategic and platinum accounts.

· Generates a minimum of 5% new profitable sales each fiscal year.

· Spends up to 25% of time focusing on growth through new & existing customers via new and existing products.

· Manages time and territory in conjunction with manager on a monthly basis.

· Perform all other duties and special projects as assigned.

KNOW-HOW

Know-How includes every kind of relevant knowledge, skill, and experience, however acquired, needed for acceptable performance in a job or role. Know-How has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills. In the space below, please list the minimum requirements within each of the categories.

Education and/or Training:

· Four-year college degree in Marketing or related discipline preferred. High School Diploma required.

Relevant Work Experience:

· 10+ years of sales/relationship management experience.

· Working knowledge of MS Office, including Outlook, Word, Excel and PowerPoint.

· Proficient knowledge of markets and pricing practices/policies.

· Ability to be flexible and organized when faced with frequently changing priorities.

· Strong goal and results orientation; high energy, high impact.

· Excellent interpersonal and verbal communications skills. Strong quantitative and data-driven decision-making skills.

· Proven ability to resolve conflicts and arrive at good business decisions.

Planning/Organizing/Managerial Knowledge:

(Ranges from task-focused to integrating related functions, to broadly strategic integration)

· Project Management – experience with effectively managing projects or teams. Forecast and plans resource requirements for projects.

· Functional Expertise – experience interpreting internal / external business issues with the ability to recommend best practices.

· Financial Management – experience monitoring and controlling cost for own work and may need to manage costs/budgets for large projects/areas.

· Other - Enhanced knowledge of product offerings, product functionality, and alloy applications. Enhanced knowledge of markets and pricing practices/policies.

Communicating & Influencing Skills:

Skills/Abilities:

· Problem Solving: Solves complex problems; takes a broad perspective to identify innovative solutions.

· Customer Focus: Anticipates customer needs; assesses requirements and identifies new solutions.

· Decision Making: Leads others to resolve complex problems in non-standard situations and develop creative solutions.

· Other: Flexibility when faced with frequently changing priorities.

· Strong goal and results orientation; high energy.

· Ability to organize and prioritize tasks.

· Strong quantitative and data-driven decision-making skills.

· Ability to utilize knowledge of systems and processes to optimize workflow.

· Well-developed problem-solving skills.

· Effectiveness with multiple information systems, both mainframe and PC-based. Excellent interpersonal and verbal communications skills; demonstrates candor and an openness to viewpoints of others.

· Proven ability to resolve conflicts and arrive at good business decisions.

· Willingness to offer a dissenting viewpoint during group decision making.

· Professional business writing skills.

· Customer service orientation.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.