Technical Engagement Manager

Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Job Description/Preferred Qualifications

• Co-work with BU and Service teams to execute PSA objectives.
• Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading-edge photomask fabrication process and photomask related inspection/metrology technology.
• Collaborates with the RAPID Marketing and Engineering teams to develop/position/deliverdifferentiated product value and resolve customer issues.
• Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers. Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
• Able to mentor/coach/develop engineers and setup the goal which not only match business scope but also motivate team members.
• Conducting in-depth characterization and feature improvement in collaboration with different functional teams (example Product market/Program/Systems/Algorithms)
• Leading large Apps projects including negotiating for resources, e.g. characterization, beta testing, and gap analysis

Minimum Qualifications

• Strong background in semiconductor process technology, experienced knowledge of semi-conductor lithography process, and photomask (reticle) fabrication process
• Master degree in Engineering/Science background.
• 4-5 years of experience in mask pattern inspection field, manufacturing or equivalent combination of education and experience in process or applications engineering.
• Good presentation and proficient in project management skill.
• Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
• Deal with things proactively with accountability and insightfulness.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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