Sr. System Engineer

1 week ago

New Taipei, Taiwan Super Micro Computer Full time $120,000 - $200,000 per year
Job Req ID: 26993
Essential Duties and Responsibilities:
  • Identify, develop, and nurture relationships with customers and technology partners to grow Supermicro's data center and vertical market business.
  • Develop positioning statements, marketing and sales training materials, and detailed product specifications.
  • Deliver technical training to internal sales teams and external stakeholders.
  • Work independently to research, resolve technical issues, and troubleshoot complex problems.
  • Analyze customer requirements to ensure products meet specifications and expectations.
  • Collaborate with cross-functional engineering teams to duplicate and debug technical issues, driving them to resolution.
  • Assist Senior Solution Managers in developing proposals that meet customer needs.
  • Manage technical aspects of RFPs/RFIs and support sales teams in crafting responses.
  • Conduct competitive analysis and cultivate an ecosystem with industry partners.
  • Plan and oversee project delivery, ensuring smooth transitions from pre-sales to post-sales phases.
  • Provide third-level technical support for critical support situations, offering both pre-sales and post-sales assistance.
  • Coordinate and manage resources for Proof of Concept (POC) testing and solution validation.
  • Lead project implementations and ensure successful system delivery at client sites.
Qualifications:
  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field (Master's degree preferred).
  • Minimum of 5+ years of experience as a technical product manager or similar role.
  • Strong expertise in servers, data centers, virtualization, and software-defined storage; familiarity with AI, CUDA, and GPU technologies is a plus.
  • Excellent problem-solving, analytical, and negotiation skills.
  • Proven ability to work independently and lead cross-functional teams effectively.
  • Exceptional organizational and planning skills with a focus on achieving objectives.
  • Strong communication skills, both verbal and written.
  • Hands-on experience with functional and compatibility testing across various operating systems (e.g., Linux: RedHat, Ubuntu; VMware; Windows).
  • Demonstrated ability to manage complex projects, including POC testing and tender implementation.
  • Knowledge in solution design (HW + SW integration) and technical consultancy is required.

Preferred Skills:

  • Experience with project management tools and methodologies.
  • Technical consultancy and POC expertise.
  • Familiarity with delivering solutions and systems at client sites.

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